About The Position

Signet Jewelers is seeking entry-level Jeweler Apprentices to join its Field Design & Service Center Teams. The role is designed to develop skills through a full training program and a progression from apprentice toward Bench Jeweler and artisan in a promote-from-within environment. Apprentices learn the business from the ground up. The work includes customer service and interactions with stores and customers, administrative and clerical tasks, photographing jewelry for intake and tracking, and learning jewelry repair fundamentals such as polishing and quality control. Candidates with basic jewelry or jewelry-repair knowledge are welcomed, and candidates with a passion and desire to learn the trade will also be considered. The Design & Service Center Team is dedicated to delivering a customer-first experience that exceeds expectations for custom jewelry design and repairs. Full-time work consists of a 40-hour work week, with varying hours that may include some nights and weekends and seasonal required overtime.

Requirements

  • Customer-service orientation and strong interpersonal skills.
  • High standards for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • High school degree or equivalent preferred, but not required.
  • Some knowledge of jewelry or jewelry repair/design preferred, but not required.
  • Availability for varying hours, including some nights and weekends.
  • Full-time schedule of 40 hours per week, with seasonal required overtime.

Nice To Haves

  • Basic knowledge of jewelry or jewelry repair/design.
  • High school degree or equivalent.

Responsibilities

  • Provide customer service and interact with both stores and customers.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn the basics of jewelry repair, starting with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Contribute to a customer-first experience for custom jewelry design and repairs.

Benefits

  • Minimum starting rate of $15 per hour; base pay may vary based on geographic region, internal equity, job-related knowledge, skills, and experience.
  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Competitive pay.
  • Paid time off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
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