About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler to join its Field Design & Service Center Team. The role offers a training path from apprentice to Bench Jeweler, with opportunities to advance in a promote-from-within environment. Candidates with basic jewelry or repair knowledge are welcome, as are people with a passion and desire to learn the trade. Apprentices learn the business through administrative and customer-service work, interaction with stores and customers, jewelry intake photography and tracking, and introductory repair tasks such as polishing and quality control. The Design & Service Center team aims to provide a customer-first experience that exceeds expectations for custom jewelry design and repairs. Full-time work is 40 hours per week, with seasonal required overtime and varying hours that may include nights and weekends.

Requirements

  • High school degree or equivalent preferred, but not required.
  • Some knowledge of jewelry, jewelry repair, or design preferred, but not required.
  • Customer-service orientation and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills and attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment and multitask with effective time management.
  • Availability for varying hours, including some nights and weekends.
  • Ability to work seasonal required overtime.

Nice To Haves

  • Basic jewelry or jewelry repair/design knowledge.
  • Passion and desire to learn the jeweler trade.
  • High school degree or equivalent.

Responsibilities

  • Perform administrative and clerical tasks.
  • Provide customer service and interact with stores and customers.
  • Photograph jewelry for intake and tracking.
  • Learn basic jewelry repair, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Contribute to a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Paid time off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
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