Bench Jeweler

Helzberg Diamonds•Albuquerque, NM
•Onsite

About The Position

Jewelers at Helzberg Diamonds provide high-quality jewelry repair services to clients of designated stores in a timely fashion, supporting store sales and a five-star shopping experience. The role involves managing client repairs to meet acceptable quality and turnaround standards, maintaining and accounting for jewelry materials and supplies, recovering precious metals according to established procedures, following safety procedures, and helping train store associates on repair policies and procedures.

Requirements

  • Associate's degree or equivalent from a two-year college or technical school, two to four years of related experience or training, or an equivalent combination of education and experience.
  • Advanced knowledge of jeweler's tools, machinery, and equipment.
  • Advanced jewelry repair knowledge.
  • Good decision-making ability and strong problem-solving skills.
  • Detail oriented.
  • Strong communication skills.
  • Ability to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

  • Contribute to the effective movement of client repairs while maintaining a quality level and turnaround time acceptable to the client.
  • Maintain and account for gold stock, findings, and loose stones by accurately completing paperwork and properly storing materials.
  • Manage supply expense dollars by maintaining adequate inventory levels without excess.
  • Help maximize the financial return of precious metal recoveries, including hard scrap, filings, sweeps, and vacuum bags, by following proper asset recovery procedures.
  • Adhere to safety-related procedures to reduce the risk of accidents.
  • Assist in training store associates on repair policies and procedures to ensure consistency in communicating repair information.
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