Bench Jeweler

Helzberg Diamonds • Spartanburg, SC

3d

About The Position

Jewelers at Helzberg Diamonds provide high-quality jewelry repair services to clients of designated stores in a timely fashion, supporting store sales and a five-star shopping experience. The role involves maintaining quality and acceptable turnaround times for repairs, properly managing repair materials and supplies, recovering precious metals, following safety procedures, and helping store associates understand repair policies and procedures.

Requirements

• Associate's degree or equivalent from a two-year college or technical school, two to four years of related experience or training, or an equivalent combination of education and experience.
• Advanced knowledge of jeweler's tools, machinery, and equipment.
• Advanced jewelry repair knowledge.
• Strong decision-making and problem-solving skills.
• Detail-oriented.
• Strong communication skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Contribute to the effective movement of client repairs while maintaining quality and turnaround times acceptable to clients.
• Maintain and account for gold stock, findings, and loose stones by accurately completing paperwork and properly storing materials.
• Manage supply expenses by maintaining adequate inventory levels without excess.
• Maximize financial returns from precious metal recoveries, including hard scrap, filings, sweeps, and vacuum bags, by following proper asset recovery procedures.
• Follow all safety-related procedures to reduce the risk of accidents.
• Assist in training store associates on repair policies and procedures to ensure consistent communication of repair information.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree