Bench Jeweler

Helzberg Diamonds • Plainfield, IN

2d

About The Position

Jewelers at Helzberg Diamonds provide high-quality jewelry repair services to clients of designated stores in a timely manner, supporting store sales and a five-star shopping experience. The role helps move client repairs through the repair process while maintaining quality and turnaround times acceptable to clients. It also involves managing repair materials and supplies, recovering precious metals, following safety procedures, and helping store associates understand repair policies and procedures.

Requirements

• Associate's degree or equivalent from a two-year college or technical school, two to four years of related experience or training, or an equivalent combination of education and experience.
• Advanced knowledge of jeweler's tools, machinery, and equipment.
• Advanced jewelry repair knowledge.
• Good decision-making and strong problem-solving skills.
• Detail oriented.
• Strong communication skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

• Contribute to the effective movement of client repairs while maintaining quality and turnaround times acceptable to clients.
• Maintain and account for gold stock, findings, and loose stones by completing paperwork accurately and storing materials properly.
• Manage supply expenses by maintaining adequate inventory without excess.
• Maximize the financial return of precious metal recoveries, including hard scrap, filings, sweeps, and vacuum bags, by following asset recovery procedures.
• Follow safety-related procedures to reduce the risk of accidents.
• Assist in training store associates on repair policies and procedures to ensure consistent communication of repair information.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree