About The Position

Signet Jewelers is seeking entry-level and experienced Jewelers for its Field Design & Service Center Team. Team members restore jewelry, perform repairs, and may design custom, one-of-a-kind jewelry based on their skills. The role emphasizes delivering a customer-first experience that exceeds expectations for jewelry design and repairs. Signet offers training and continuous learning, with opportunities to advance from beginner to artisan through a promote-from-within environment. Pay is based on current jeweler skillset and experience. Full-time work consists of a 40-hour week, with seasonal required overtime; hours vary and may include nights and weekends.

Requirements

  • High school degree or equivalent preferred but not required.
  • 1–3 years of Bench Jeweler or relevant skilled-trades experience working with fine metals.
  • Pass a qualified bench test to assess current jeweler level.
  • Excellent organizational skills and attention to detail.
  • Customer-service mindset and high standards for quality work.
  • Basic computer skills.
  • Availability for varying hours, including some nights and weekends.
  • Seasonal required overtime for full-time employees.

Nice To Haves

  • Knowledge or experience in stone setting, sizing, polishing, and jewelry repair.
  • Relevant skills in chain and clasp repair, prong retipping, stone setting, creating stone mountings, channel and platinum rebuilds, minor jewelry repair, wax carving, fabrication, casting, custom design and creation, or CAD/CAM design.

Responsibilities

  • Restore jewelry to its original condition through repair and service work.
  • Design and create custom jewelry, depending on current skillset.
  • Deliver a customer-first experience that exceeds customer expectations for custom jewelry design and repairs.
  • Perform jewelry work such as chain and clasp repair, prong retipping, stone setting, creating stone mountings, channel and platinum rebuilds, minor ring and other jewelry repairs, wax carving, fabrication, casting, custom design, and CAD/CAM design work.

Benefits

  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Competitive pay.
  • Paid Time Off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
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