Bellperson (RANCH HAND)

Auberge CollectionNapa, CA
Onsite

About The Position

Embark on a dynamic role as a Ranch Hand, where your warmth and efficiency will be the first and last impression for our guests. As part of the Auberge family, we are looking for a hospitality ambassador whose warmth, efficiency, and attention to detail will create memorable first and last impressions for our guests. In this dynamic role, you will go beyond transporting luggage by creating a welcoming arrival experience, supporting seamless departures, and helping set the tone for the exceptional stay that awaits each guest. Please note that this is not an exhaustive list of everything that needs to be done. Within the Auberge family, our people always find new ways to look after the business, their guests, and their teammates.

Requirements

  • A minimum of one-year experience in the hospitality industry
  • Ability to work a flexible schedule, including weekends and holidays, according to department needs
  • Valid CA Drivers License to operate a motor vehicle with proof of a clean DMV record.

Responsibilities

  • Assist guests with the transportation of luggage to and from their rooms, ensuring a seamless and efficient process.
  • Provide a warm and welcoming greeting to guests upon arrival, creating a positive first impression and offering assistance as needed.
  • Arrange for transportation services, such as taxis or shuttles, and provide information on local attractions, dining options, and other amenities.
  • Receive and deliver packages, mail, and other items for guests, ensuring secure and timely handling.
  • Act as a communication link between guests and various hotel departments, facilitating requests and ensuring effective coordination of services.
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