Temporary Bellperson

Horseshoe Bay Resort•Millburn, NJ

About The Position

Crescent Hotels & Resorts is hiring a temporary Bellperson for the Banquet team at the Hilton Short Hills, located across the street from The Mall at Short Hills. The role helps create a memorable guest experience by assisting guests with luggage, explaining hotel facilities, and providing courteous service. This is a unionized position with a flexible schedule that may include evenings, weekends, and holidays.

Requirements

  • Ability to communicate in English.
  • Self-starting personality with an even disposition.
  • Ability to meet appearance standards.
  • Ability to communicate well with guests.
  • Ability to transport up to 30 lbs. through a crowded room continuously throughout the shift.
  • Willingness to help coworkers with their duties and work as a team player.
  • Availability to work a flexible schedule, including evenings, weekends, and holidays.

Responsibilities

  • Show guests to their rooms and assist with luggage.
  • Explain hotel facilities, their locations and hours of operation, and answer guests’ questions about the hotel.
  • Check and store luggage for day and overnight guests.
  • Maintain the designated lobby station and remain alert and available to respond to requests for assistance.
  • Open doors and greet guests in a friendly and courteous manner.
  • Maintain the cleanliness of the bellstand, lobby, and baggage room.
  • Maintain open communication across shifts.
  • Comply with attendance rules and be available to work regularly.
  • Perform other job-related duties as assigned.

Benefits

  • Discounts at Crescent-managed properties in North America for the employee and family members.
  • Hotel room discounts at Hilton properties worldwide.
  • Free meals in the staff cafeteria.
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