Bellperson
About The Position
The Bell Person is the first face our guests encounter — a warm, genuine welcoming presence who sets the tone for the entire Kaiya experience. As an ambassador of our brand, this role plays a vital part in delivering exceptional, intuitive service from the moment guests and members arrive. The Bell Person assists with luggage during check-in and check-out, provides transportation around the property via the club cart, checks and maintains the pool areas, and supports other resort operations as needed. With every interaction, they embody the Kaiya values of grace, hospitality, and attention to detail, ensuring each guest begins their journey feeling seen, supported, and at ease.
Requirements
- Must be 21 years old or older.
- Valid driver’s license and clean driving record required (for operating club cart).
- Ability to lift and transport luggage (up to 50 lbs) and stand for extended periods.
- Must be able to walk, stand, sit, bend, stoop, squat and stretch to fulfill tasks
- Friendly, courteous demeanor with strong communication skills.
- Availability to work flexible shifts, including weekends and holidays.
- Team-oriented with a proactive, hands-on approach to guest service.
Nice To Haves
- Previous hospitality or customer service experience preferred.
Responsibilities
- Greet guests with genuine warmth and professionalism, creating an immediate sense of welcome
- Assist guests with luggage during check-in and check-out, ensuring a smooth and courteous arrival and departure.
- Safely transport guests to and from the Beach House and other designated areas using the club cart.
- Monitor the KCR pool area regularly to ensure cleanliness, towel availability, and report any maintenance or guest needs.
- Maintain a presence in public areas
- Provide assistance with deliveries, guest requests, and room amenities as directed by the Front Desk or Management.
- Manage, log, and deliver incoming guest and resident packages with care and accuracy
- Maintain the cleanliness and organization of the bell area, carts, and guest pathways.
- Support the Concierge and Housekeeping teams with operational tasks as needed.
- Manage Alice and ileftmystuff.com lost and found protocols
- Offer guests information about the property, amenities, and local area.
- Respond promptly and professionally to guest inquiries and service requests.
- Uphold safety standards and ensure guest comfort during all interactions.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
