Bellman (Hôtel Swexan)

Hôtel Swexan • Dallas, TX

7d • Onsite

About The Position

Harwood Hospitality Group, Dallas’ premier Hospitality owner-operator, introduces its most complete expression of a multi-generational vision in Harwood District’s first hotel, Hôtel Swexan. The Hotel is a new destination, with an uncompromising mission that values experience above all. It is a place like no other that draws inspirations from the world’s greatest cities – New York, London, Paris – together in one location to create something completely new. Local expertise with an international influence. Classic and contemporary, the hotel is a twist on conventions. Part collection, part creativity, and always elegant. Guests stay to get lost – in culture and conversation. The Hotel is a world of its own, a meeting place, a hideaway, a stomping ground. For celebration or solitude. Designed with all generations in mind, Harwood District’s hotel plays host to an eclectic mix of personalities. It is a timeless setting where locals mix with out-of-towners and old souls encounter the young at heart. Intimate, immersive, and transportive. Hôtel Swexan has a surprise around every corner. Forget, for a second, where you came from, and leave with a memory that keeps you coming back.

Requirements

• Excellent customer service, problem-solving, and multi-tasking skills.
• Walking and standing for long periods of time and ability to lift up to 75lbs.
• Frequent ability in standing, walking, kneeling, crouching, bending, stooping.
• High school diploma or equivalent related experience required.

Responsibilities

• Responsible for delivering and maintaining the Forbes 5-Star level of service.
• Communicate and welcome guest in a friendly demeanor at all times.
• Maintains cleanliness of Hôtel Swexan’s entrance, lobby, and elevators areas.
• Ensure safety and security for our guests.
• Assist guests with their luggage, packages, etc.
• Open doors, assist with luggage, escort guests to elevators and to their rooms as needed.
• Continuously finds opportunities to assist guests, other departments or leaders.
• Attends required training classes as needed to maintain a luxury level of service.
• Other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED