Bellman

Marriott Knoxville Downtown • Knoxville, TN

2d

About The Position

As a Bellman, you will serve as a knowledgeable and welcoming point of contact for hotel guests. You will provide personalized recommendations, arrange reservations, assist with special requests, and help guests make the most of their stay through exceptional service, attention to detail, and local expertise. The role may provide career growth opportunities in hospitality, including concierge supervisor, guest services manager, or hotel operations management positions.

The position reports to the Front Office Manager. The schedule may vary and can include evenings, nights, weekends, and holidays. Applicants are asked to share their scheduling needs. This job description is not exhaustive and does not constitute a contract.

Requirements

• A combination of education and experience.
• Eligibility to work in the United States.
• Ability to read, write, and communicate effectively in English.
• Ability to sit, stand, bend, kneel, and lift as required, with or without reasonable accommodations.
• Availability to work a flexible schedule, including evenings, weekends, and holidays if needed.
• A warm, professional demeanor that reflects HVMG’s Culture of Excellence.

Nice To Haves

• Hotel experience.

Responsibilities

• Welcome and assist hotel guests with personalized recommendations and other needs.
• Provide information about local attractions.
• Make reservations and assist with travel arrangements.
• Assist with guests’ special requests.
• Deliver exceptional service with attention to detail and local expertise.

Benefits

• Flexible scheduling.
• Access to up to 40% of earned wages before payday through PayActive.
• Paid Time Off (PTO) and paid holidays.
• Medical, dental, and vision healthcare benefits.
• 401(k) with a guaranteed 4% match and no vesting period.
• Exclusive hotel and food and beverage discounts.
• Career growth opportunities across HVMG’s nationwide portfolio.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed