Bellman

Churchill Downs • Sioux City, IA

2d • Onsite

About The Position

Hard Rock Hotel & Casino Sioux City is an award-winning gaming destination with more than 675 slot machines, live table game action, first-class amenities, and heart-pounding entertainment. The property’s Hard Rock Hotel is a AAA Four Diamond rated hotel; a distinction which only five percent of the more than 28,000 properties approved by AAA achieve. Complementing the hotel and casino are three bars and two restaurants including Fuel American Grill and Main + Abbey, a AAA Three Diamond rated restaurant. Putting the ‘Rock’ in ‘Hard Rock’, guests are invited to experience the legends of music by exploring Hard Rock’s expansive memorabilia collection with iconic pieces from SLASH to Johnny Cash! JOB SUMMARY The Bell Attendant provides customer service by greeting guests at the hotel, assisting with luggage, serving as an escort, etc.

Requirements

• Excellent customer service skills
• Excellent interpersonal and verbal/written communication skills
• Ability to work in a fast-paced environment under pressure
• High school diploma or equivalent required
• Must obtain valid gaming license, where applicable

Nice To Haves

• Previous experience in a customer service environment preferred

Responsibilities

• Greets all guests upon arrival in a warm and professional manner
• Transports guests’ luggage to and from guest rooms
• Escorts all guests to their accommodation and informs them of hotel features
• Make deliveries to guest rooms as instructed
• Answers guests’ questions and provides information regarding the property and general events
• Communicates special guest requests to department management
• Assists Front Desk staff with tasks such as maintaining and cleaning the lobby area
• Assists Housekeeping staff by cleaning and removing trash from guest rooms and public areas of the hotel
• Performs other related duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED