Bell/Valet-PT, 11pm-7am-Saturday and Sunday

Hotel Management of New Orleans LLC•New Orleans, LA

About The Position

The Bell/Valet Associate supports hotel operations by delivering guest service and handling valet and bell responsibilities. The role assists guests with luggage, manages vehicles, and helps maintain the safety and security of the property. It also includes light maintenance tasks and coordination with other departments to support customer service. The position is part-time and scheduled from 11 p.m. to 7 a.m. on Saturdays and Sundays.

Requirements

Valid driver’s license and ability to operate standard and manual transmission vehicles.
Ability to stand, walk, and move continuously for extended periods.
Ability to handle luggage carts and lift items up to 50 pounds.
Ability to bend, kneel, push, and pull.

Nice To Haves

High school diploma or equivalent preferred.
Previous customer service or hotel operations experience is a plus.

Responsibilities

Greet guests promptly and courteously and assist with luggage and personal belongings.
Escort guests to their rooms and explain hotel features and amenities.
Deliver packages, messages, and other items as needed.
Safely park and retrieve vehicles, following ticketing and inspection protocols.
Keep the bell stand and valet areas clean and organized.
Accurately record guest service details in logs and forms.
Prepare for group arrivals and departures, including luggage handling and room readiness.
Monitor pedestrian traffic and patrol public areas, guest floors, and property perimeters.
Identify and promptly report safety hazards.
Follow hotel life safety systems and emergency procedures.
Handle minor maintenance issues, such as replacing light bulbs or addressing minor plumbing concerns.
Assist Front Desk staff with calls, directions, taxi requests, and guest inquiries.
Collaborate with Housekeeping to maintain public spaces.
Set up, break down, and service meetings and events as directed by the General Manager.
Communicate effectively using a radio and other tools.
Perform additional duties as assigned by the General Manager or Front Desk.