Bell Person (Part Time)

Loews Hotels • Atlanta, GA

9d • Onsite

About The Position

The Bell Person is the first point of contact for hotel guests and helps create a seamless, memorable arrival and departure experience. The role provides courteous, professional service by assisting guests with luggage and packages, sharing information about the hotel and local attractions, and transporting guests safely around the property. The Bell Person collaborates with other hotel departments, remains attentive to guest safety, and helps maintain clean, properly equipped work areas. Schedules may vary to reflect business needs.

Requirements

• Strong verbal communication skills.
• Ability to lift items weighing more than 75 pounds.
• May be required to work varying schedules to reflect business needs.

Nice To Haves

• High school diploma or equivalent work experience preferred.
• Previous experience in a hospitality or customer service role preferred.
• Experience in a hotel or resort environment preferred.

Responsibilities

• Welcome and assist arriving and departing guests with professionalism and courtesy.
• Safely handle and transport luggage, baggage, and packages.
• Securely store luggage while awaiting transfer.
• Provide detailed information about room types, amenities, and hotel facilities, and address guest inquiries.
• Communicate hotel emergency procedures as needed.
• Share information about the hotel and local attractions, including travel directions, and promote hotel facilities, food and beverage outlets, and recreational programs.
• Transport guests safely to and from areas of the property.
• Build positive relationships with Front Desk, Valet Parking, Concierge, Housekeeping, and other hotel departments.
• Remain vigilant at the post when not assisting guests, help ensure guest safety, and notify Security if necessary.
• Ensure equipment and work areas are clean and in proper condition, coordinating with Housekeeping for major cleaning tasks.
• Maintain regular attendance in conformance with standards.
• Attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Benefits

• Competitive health and wellness benefits.
• 401(k) with company match.
• Paid sick days, vacation, and holidays.
• Paid bereavement and paid pet bereavement.
• Training and development opportunities and career growth.
• Tuition reimbursement.
• Pet insurance.
• Team Member hotel rates, discounts, and other perks.
• Uniforms provided with complimentary dry cleaning.
• Discounted dry cleaning for non-uniformed Team Members.
• On-site discounted garage parking.
• Discounted MARTA transit pass program.
• Complimentary meals in the Team Member Café while working.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED