Bell Person - Temporary

Peregrine Hospitality•Yountville, CA

7d•Onsite

About The Position

The Bell Person is responsible for assisting with the check-in/check-out processes and accommodating guests during their stay in an attentive, courteous, and efficient manner.

Requirements

Must have a valid driver's license for the applicable state.
Must be 18 years of age to operate a golf cart and Peregrine Yountville Management LLC

Responsibilities

Must adhere to the company’s Service culture – 4 Keys to creating guests for life.
Must participate in all hotel required meetings and trainings.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag.
Be knowledgeable of all VIP areas.
Be aware of all daily events.
Report Safety or Guests Hazards to the Guest services management or Safety and Loss Prevention team.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Must have thorough knowledge of the hotels, its’ features, and benefits.
Load and unload luggage carts.
Escort guests and deliver luggage to rooms and familiarize them with hotel services and amenities (hours of outlets, pool, and exercise room, etc.). Provide a brief tour of the guest room highlighting the main features and benefits.
Check/store luggage for arrivals and departures with luggage tags.
Deliver luggage or/and amenities to the guest rooms.
Assist with room changes.
Maintain current listing of local and area attractions, special events and activities.
Maintain list of local transportation guides, churches, sports arenas, etc.
Assist Houseperson with guest requests.
Provide information, maps and directions as required.
Abide by all hotel policies and safety rules.
Perform other duties as requested by management.