Bell Person - Temporary

Peregrine Hospitality • Yountville, CA

6d • Onsite

About The Position

The Bell Person is responsible for assisting with the check-in/check-out processes and accommodating guests during their stay in an attentive, courteous, and efficient manner. This role requires a valid driver's license and the ability to operate a golf cart. The position involves heavy work, including lifting up to 100 lbs, standing for the entire shift, and working outdoors in various weather conditions. The job description is a general outline and may be subject to change.

Requirements

• Must have a valid driver's license for the applicable state.
• Must be 18 years of age to operate a golf cart.
• Must be able to lift up to 100 lbs.
• Must be able to stand during entire shift.
• Must be able to move/maneuver in an outdoor environment during the changing seasons.
• Proof of identity and eligibility to work in the United States (confirmed through E-Verify).

Responsibilities

• Assist with check-in/check-out processes.
• Accommodate guests during their stay.
• Adhere to the company’s Service culture – 4 Keys to creating guests for life.
• Participate in all hotel required meetings and trainings.
• Maintain high standards of personal appearance and grooming.
• Be knowledgeable of all VIP areas.
• Be aware of all daily events.
• Report Safety or Guests Hazards to the Guest services management or Safety and Loss Prevention team.
• Multitask and prioritize departmental functions to meet deadlines.
• Maintain thorough knowledge of the hotels, its’ features, and benefits.
• Load and unload luggage carts.
• Escort guests and deliver luggage to rooms.
• Familiarize guests with hotel services and amenities (hours of outlets, pool, and exercise room, etc.).
• Provide a brief tour of the guest room highlighting the main features and benefits.
• Check/store luggage for arrivals and departures with luggage tags.
• Deliver luggage or/and amenities to the guest rooms.
• Assist with room changes.
• Maintain current listing of local and area attractions, special events and activities.
• Maintain list of local transportation guides, churches, sports arenas, etc.
• Assist Houseperson with guest requests.
• Provide information, maps and directions as required.
• Abide by all hotel policies and safety rules.
• Perform other duties as requested by management.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed