Bell Attendant

DelMonte Hotel Group•Pittsford, NY

8d•Onsite

About The Position

Join the DelMonte Hotel Group team as a Bell Attendant and play a key role in ensuring a great guest and colleague experience. We offer competitive compensation and benefits, a supportive work environment, and opportunities for professional development and advancement. Become part of our family and make DelMonte Hotel Group your career home.

Requirements

1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.
Maintain a valid New York State Class E Drivers License with no major violations.
Solid time-management and prioritization skills
Exceptional customer service skills

Nice To Haves

Self-motivated with a strong work ethic and a drive to exceed expectations.
Excellent communication skills as well as the ability to establish rapport with guests and colleagues.

Responsibilities

Greet incoming hotel guests upon arrival and offer to assist with luggage.
Provide safe transportation to all guests using the hotel's shuttle vehicles.
Valet cars for guests.
Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.
Provide guests with directions and information regarding the city and immediate area.
Coordinate luggage storage.
Make guestroom deliveries of packages, guest valet laundry, luggage and other items accurately.
Assist with snow removal including brushing off cars, shoveling and salting walkways as necessary.
Ensure proper maintenance and cleanliness of shuttle vehicles.
Ensure proper care of hotel flags.
Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.