Bell Attendant

MCRMiami, FL
$14 - $14Onsite

About The Position

The Bell Attendant will be responsible for providing outstanding hospitality services in an attentive, friendly, and efficient manner. This person will work closely with other hotel departments in providing guest assistance with luggage, transportation, and other miscellaneous needs. The Bell Attendant is often the first and last impression a guest see while staying at the hotel.

Requirements

  • Knowledge of the local area is highly preferred
  • Valid driver’s license and a good driving record
  • Ability to make continuous movements, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-30 pounds and move up to 50 pounds occasionally
  • Ability to stand and walk for an entire shift
  • A can-do attitude and a hands-on approach
  • A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel
  • Must be 18 years of age or older to perform this job.
  • Must be able to understand and follow established guidelines and procedures.
  • Must work well in stressful, high-pressure situations.
  • Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
  • Must be able to convey information and ideas clearly.
  • Must have a desire to serve all guests.
  • Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.
  • Clock in/out for breaks at the designated time on your schedule.
  • Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
  • Read, write, understand and communicate with others effectively using the English language.

Nice To Haves

  • Experience in a hospitality, service, consumer-facing franchise or related field preferred.

Responsibilities

  • Greet guests as they arrive and depart from the property
  • Provide guests with area information and local directions
  • Arrange for appropriate transportation of guests to and from the hotel when needed
  • Assist guests with luggage to and from their rooms as needed
  • Deliver items to guest rooms as requested
  • Ensure the public areas meet hotel standards
  • Restock the public area supplies and take out the trash
  • Greet guests that you encounter during your shift with a friendly smile and a professional appearance
  • Other tasks as assigned

Benefits

  • Hotel Discounts
  • Weekly Pay
  • Paid Time Off
  • Retirement Options
  • Referral bonuses
  • Career advancement & upward mobility
  • Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members
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