Behavioral Tech - Day (weekends)

Friends of Switchpoint Inc•Murray, UT

About The Position

Friends of Switchpoint is a nonprofit organization serving individuals, families, and veterans in Utah who are experiencing poverty and homelessness. Its mission is to empower people in need by addressing underlying causes of poverty, providing a comprehensive plan, and supporting their journey toward self-sufficiency. The organization’s vision is for individuals to thrive in affordable housing with their self-esteem, hope, and abilities restored. The Behavioral Tech supports residents during their stay at the facility by providing support and accountability, maintaining the facility, documenting incidents and daily occurrences, encouraging residents to attend classes or events, and supporting management. The role is part-time and scheduled Saturdays and Sundays, 7:00 a.m. to 3:00 p.m. Starting wage is $19 per hour. Employment may be contingent on a background check, in accordance with applicable laws and regulations and depending on the position.

Requirements

Experience working with people who struggle with mental health and homelessness.
Excellent oral and written communication skills.
Ability to de-escalate situations.
May need to lift up to 50 pounds periodically.

Responsibilities

Understand and implement Switchpoint’s mission and values and follow its Staff Code of Conduct, policies, and procedures.
Provide exceptional customer service to residents.
Keep a daily log of occurrences during each shift and submit accurate transaction logs to management daily.
Note residents’ special requirements and needs, such as special diets or ADA accommodations, and coordinate with management to facilitate them.
Update the maintenance log with resident requests and provide it to maintenance staff.
Listen to residents’ needs and respond reasonably and appropriately.
Reconcile and report monetary funds, petty cash, and other expenditures daily.
Report resident concerns to the Director/Manager or appropriate department leadership.
Perform laundry, including washing bedding when soiled or when guests check out.
Perform simple cleaning, including cleaning public bathrooms, sweeping, and mopping.
Monitor cameras and log activity.
Conduct perimeter checks and building walkthroughs to support resident safety and security; document concerns.
Address security issues or complaints by calling non-emergency dispatch or 911 for emergency services.
Create a positive work environment for residents, coworkers, and oneself, and serve as an example of Switchpoint’s culture.
De-escalate situations and demonstrate excellent customer service.