Behavioral Support Specialist for Mobile Crisis Response Team

Advanced Behavioral Health, Inc.•Baltimore, MD

3d•$50,000 - $58,000

About The Position

Advanced Behavioral Health, Inc. is hiring a Behavioral Support Specialist in Baltimore, Maryland, to work with its interdisciplinary Child and Adolescent Response Team (CART). The role provides person-focused therapeutic services to children, adolescents, and families experiencing mental and behavioral health events of varying acuity. The specialist contributes to collaborative care plans and service delivery through assessments, evaluations, crisis interventions, referrals, education, linkage to care, and progress toward treatment-plan goals. ABH is a family-centered mental health program offering a wraparound approach to treatment, including psychiatry, off-site counseling, on-site therapy, and therapeutic mentoring. The position provides mobile and urgent crisis response in Baltimore City, including telephone consultation and triage and in-person response in schools, homes, and community settings. It also provides stabilization services for up to six weeks and supports continuity of care through connections to behavioral health, addiction, peer recovery, and other community resources. This is a full-time W-2 position with Monday–Friday hours and eight-hour shifts scheduled between 8:30 a.m. and 7:00 p.m. The role requires travel and regular communication with clinical staff, guardians, and parents. ABH states that it is committed to diversity and equal opportunity employment.

Requirements

Bachelor’s degree in Social Work, Psychology, or a health-related field.
Ability to handle highly charged, stressful, and emotional situations.
Valid, unrestricted driver’s license and proof of current automobile insurance.
Ability to manage multiple tasks.
Ability to travel.
Sensitivity to cultural and socioeconomic differences among the population served.
Empathy and compassion.
Excellent customer-service, listening, interpersonal, and organizational skills.
Responsible, reliable, and punctual.
Understanding of managed-care concepts and willingness to provide treatment within that system.

Nice To Haves

Prior experience working with troubled youth and/or crisis response.
Experience working with high-acuity clients in mental health crisis.

Responsibilities

Provide mobile and urgent-care response to children, adolescents, and families in Baltimore City, including telephone consultation and triage and face-to-face response in schools, homes, or community settings.
Provide therapeutic services to individuals experiencing mental and behavioral health crises.
Collaborate with the mobile crisis team and community partners to support individuals through the crisis process.
Help children and adolescents in crisis develop crisis plans, connect with care, and use other crisis-planning tools and professionals.
Support continuity of care by helping clients connect with behavioral health, addiction, peer recovery, and other community resources.
Empower individuals to advocate for their own recovery and wellness using a strengths-based perspective.
Send information and referrals by mail to families when direct contact has been attempted without a response.
Provide stabilization services to children and families for up to six weeks.
Attend and complete required in-person and online training.
Participate in monthly individual and group supervision.
Communicate regularly with clinical staff, guardians, and parents.
Comply with CARF, COMAR, HIPAA, and state regulations.
Comply with electronic medical record requirements and the 48-hour documentation standard.
Perform other duties and responsibilities assigned under the CART contract with Baltimore City.

Benefits

Medical, dental, and vision coverage.
401(k) retirement plan with employer match.
Dependent Care Flexible Spending Accounts (FSAs).
Voluntary term life insurance.
Employer-paid basic life insurance.
Short-term disability and long-term disability coverage.
Voluntary accident, cancer, critical illness, and hospital confinement insurance policies.
Employee Assistance Program (EAP).
PTO accruals.
Paid holidays, a floating holiday, a wellness day, and a paid birthday.
Company-issued laptop and cell phone.