Mobile Crisis Response
About The Position
Mobile Crisis Response personnel assess and determine dispositions for crisis emergencies across the Community Counseling Center (CCC) service area, responding to individuals at risk of harming themselves or others. The role involves assessing individuals’ current situations to support their physical and psychological safety and determine appropriate treatment. Assessments and dispositions may take place in emergency rooms and law enforcement offices in Bollinger, Cape, Madison, Perry, and Ste. Genevieve counties. The position works closely with local law enforcement, emergency departments, clients’ treatment teams, outside providers, and support systems. It also includes providing agency discharge documentation and follow-up as needed. CCC’s Crisis Intervention Program provides outreach services for people at risk of harming themselves or others. As part of the Missouri Access Crisis and Response System (MOCARS), emergency calls screened by Behavioral Health Response (BHR) are forwarded to the center’s on-call staff. This role provides coverage on an as-needed, PRN basis in the CCC service area.
Requirements
- Meet the Tier Two Mobile Crisis Response requirements outlined by the Missouri Department of Behavioral Health.
- Possess a master’s or bachelor’s degree in a human services field.
- Hold a valid Missouri Class E driver’s license, or a Class D driver’s license for an Illinois resident.
- Provide proof of continuous auto insurance.
- Have an acceptable driving record as outlined by agency policy.
Responsibilities
- Respond to crisis emergencies and provide assessments in designated counties according to agency procedures.
- Assess individuals’ current situations and determine appropriate disposition and treatment to support safety.
- Make appropriate referrals, assist with hospitalizations, coordinate with other agencies and resources, and complete the involuntary commitment process when needed.
- Follow up on disposition to ensure the individual has been linked to services.
- Assist with agency discharges as needed and provide related documentation.
- Complete accurate and timely crisis documentation, including the Crisis Screening Assessment, PHQ-9, Columbia Severity Suicide Rating Scale (C-SSRS), and Stanley Brown Safety Plan.
- Communicate and collaborate with clients’ treatment teams, outside providers, and support systems to gather information and assist with safety planning.
