Behavioral Health Transport Driver

TEAM MOBILE HEALTH CARE • Memphis, TN

2h • Onsite

About The Position

Team Mobile Health Care is seeking an EMS Behavioral Health Transport Driver in Memphis, Tennessee. The role provides safe and efficient transportation for patients requiring voluntary or involuntary medical assistance. The driver operates an ambulance to transport patients to residences, hospitals, and other healthcare facilities, keeps the vehicle in optimal condition, follows traffic laws and regulations, and supports healthcare professionals on board.

The position involves operating a 10-passenger bus during emergency and non-emergency calls, responding to dispatch, communicating with patients and care teams, maintaining vehicle readiness and cleanliness, and completing documentation in accordance with HIPAA requirements. Workdays are 8 to 10 hours, Monday through Friday, with a shift start time of 10:00 a.m.

Requirements

• High school diploma.
• Valid driver's license with an acceptable driving record; no CDL is required.
• Strong understanding of traffic laws, regulations, and defensive driving techniques.
• Handle with Care experience with verbal and physical de-escalation.
• Responsibility and good customer service skills.
• Ability to remain calm and composed in high-stress situations, such as emergencies or heavy traffic.
• Good communication and ability to interact effectively with patients, their families, and healthcare professionals.
• Basic knowledge of medical terminology and emergency medical procedures.
• Attention to detail in maintaining accurate records and documentation.
• Physical stamina and strength to lift and move patients safely, and ability to work in various weather conditions.
• Problem-solving skills to address unexpected situations and make quick decisions.
• Time management skills to prioritize tasks and ensure timely responses to calls.
• Knowledge of local roads and geography to navigate efficiently.
• Physical ability to meet the demands of the job, including lifting and moving patients.

Nice To Haves

• Experience with wheelchair lifts.
• CPR (Cardiopulmonary Resuscitation) certification.
• Completion of an accredited ambulance driver training program.
• Prior experience in emergency medical services or a related field.

Responsibilities

• Safely operate a 10-passenger bus during emergency and non-emergency calls.
• Maintain ambulance cleanliness, readiness, and stocked medical supplies.
• Respond promptly to dispatch while following non-emergency vehicle operation protocols.
• Communicate clearly with dispatch, patients, medical staff, and team members.
• Follow traffic laws, regulations, and safe driving practices, including defensive driving techniques in emergency situations.
• Maintain accurate documentation and adhere to HIPAA requirements.
• Complete daily vehicle checks and report mechanical or safety issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED