Behavioral Health Technician (CNA or HCA)

Sound•Auburn, WA
•$27 - $28•Onsite

About The Position

Sound Behavioral Health is hiring an on-call Behavioral Health Technician for its Parks Place residential team in Auburn, Washington. The position provides direct, recovery-oriented support to residents receiving mental health services in a licensed residential treatment setting. The technician helps maintain a safe, structured, therapeutic environment and assists residents with daily living activities, skill development, and treatment engagement. An active Washington State Department of Health credential as a Home Care Aide (HCA) or Certified Nursing Assistant (CNA) is required. The role works collaboratively with residents and clinical, nursing, and supervisory staff, using a compassionate, professional, person-centered, and recovery-oriented approach. The position requires maintaining confidentiality and professional boundaries and working effectively in a residential setting. The role may encounter protected health information and must comply with Sound policies and applicable laws and regulations. Location: 4244 Auburn Way N, Auburn, WA 98002. Schedule: On-call. Applications are accepted until November 8. Compensation is $27.05–$28.44 per hour.

Requirements

  • Active Washington State Department of Health credential as a Home Care Aide (HCA) or Certified Nursing Assistant (CNA).
  • Current First Aid and CPR certification, or ability to obtain it within 30 days of hire.
  • Current Food Handler’s Permit, or ability to obtain it within 30 days of hire.
  • Complete tuberculosis screening in accordance with state and organizational requirements, with applicable evaluation, treatment, or clearance documentation.
  • Complete all required organizational and Washington State training.
  • Valid Washington State driver’s license and insurable driving record.
  • Successful completion of required criminal background checks.
  • Compassionate, professional, and recovery-oriented approach.
  • Strong communication and documentation skills.
  • Ability to maintain boundaries and follow structure.
  • Knowledge of trauma-informed care principles.
  • Ability to work effectively in a residential environment.
  • Ability to meet the sensory, physical, and cognitive requirements of the role, including resident observation, extended walking, assisting with mobility and transfers, and responding to emergency or behavioral situations.

Nice To Haves

  • At least two years of experience in healthcare, behavioral health, residential treatment, or social services, or an equivalent combination of relevant training and experience; listed as preferred.

Responsibilities

  • Provide direct supervision and support to residents in a behavioral health residential setting.
  • Support activities of daily living and engagement in the residential milieu.
  • Observe, document, and report residents’ behavior, mood, functioning, and health-related concerns to nursing and supervisory staff.
  • Respond to crisis situations using approved de-escalation and safety techniques.
  • Support therapeutic, recreational, and skill-building activities.
  • Maintain confidentiality and professional boundaries in interactions and documentation.
  • Collaborate with clinical, nursing, and supervisory staff to support coordinated care.
  • Complete required documentation accurately and within established timeframes.
  • Perform other duties as assigned.
  • Build collaborative relationships across departments with residents, team members, management, and leadership; value diverse perspectives and lived experiences, practice cultural humility, promote equity, and support belonging.

Benefits

  • Medical, dental, and vision insurance for eligible team members working 40 hours per week; Sound pays 100% of premiums for team member and child coverage to age 26, depending on plan, while spouse/domestic partner coverage is available at the team member’s cost.
  • Life insurance equal to two times annual salary plus an additional $25,000, paid by Sound.
  • Long-term disability insurance covering 60% of monthly salary, paid by Sound.
  • Retirement plan contribution of 3% from Sound, with team members 100% vested.
  • 401(k) plan with pre-tax and/or Roth contribution options.
  • Health Savings Account contributions for eligible team members: $1,133.33 for individual coverage or $2,266.67 for family coverage, prorated for new hires in their first year.
  • Flexible Spending Accounts for healthcare and dependent day care costs.
  • Employee Assistance Plan.
  • Vacation: 18 days per year, increasing with years of service.
  • Nine holidays per year.
  • Sick leave: 12 days per year.
  • Bereavement leave for death in the family.
  • Free parking at all Sound sites.
  • Free in-house professional training and $400 annually plus three paid days for approved off-site training.
  • Service awards at 5, 10, 15, 20, 25, 30, 35, and 40 years of service.
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