Behavioral Health Technician (BHT) – Full-Time Day Shift

Pyramid Healthcare•Jacksonville, NC

About The Position

Pyramid Healthcare is seeking compassionate and dependable Behavioral Health Technicians to work directly with adults receiving behavioral health and substance use disorder treatment in Jacksonville, North Carolina. The role helps maintain a safe, structured, and supportive environment that promotes stability, personal growth, and recovery. BHTs collaborate with clinical, medical, and administrative team members to support client safety and treatment goals while maintaining professional boundaries and protecting client confidentiality. This is a full-time day-shift position with weekend availability required. Pay is $17.00 per hour, with up to a $1.50 shift differential.

Requirements

High school diploma or GED.
Valid driver's license and a safe driving record.
Current CPR, First Aid, and AED certifications, or the ability to obtain them upon hire.
Strong communication and interpersonal skills.
Ability to remain calm and professional in challenging situations.
Sound judgment, problem-solving skills, and attention to detail.
Ability to work effectively as part of a team.
Dependability, compassion, and a commitment to client safety and recovery-focused care.

Nice To Haves

Experience in behavioral health, substance use treatment, mental health, healthcare, residential treatment, or social services.
Experience working with individuals who need behavioral health or recovery support.

Responsibilities

Provide direct supervision, support, and engagement to clients throughout the day.
Assist with client intake, orientation, daily routines, and adjustment to the treatment environment.
Monitor, observe, and document client behavior, progress, and significant incidents.
Support therapeutic activities, group programming, and scheduled treatment activities.
Observe and document medication self-administration in accordance with established protocols.
Assist with transportation to appointments and program-related activities as needed.
Respond to behavioral and emotional crises using approved de-escalation techniques and interventions.
Support clients with activities of daily living and dietary needs as appropriate.
Maintain a clean, safe, organized, and structured treatment environment.
Complete required documentation, training, and compliance activities accurately and on time.
Collaborate with clinical, medical, and administrative team members to support client safety and treatment goals.
Maintain professional boundaries and protect client confidentiality.