Crisis Center- Behavioral Health Tech (Saturdays Only- Day and Overnight)

Brightli • Sedalia, MO

12d

About The Position

The Behavioral Health Technician I provides direct and supportive care to clients and patients in behavioral health programs. The role includes overseeing day-to-day activities, redirecting clients when needed, monitoring health and vital signs, responding to crises, communicating with the treatment team, facilitating structured activities, and providing transportation as needed. The technician should understand each client’s treatment plan, monitor and document behavior, and help maintain a safe, therapeutic, and supportive environment.

Depending on the assigned program, duties include admitting, supervising, monitoring, transferring, and discharging clients; monitoring withdrawal symptoms and escalating concerns for medical intervention; recording vital signs and relevant health information; and supporting medication administration and documentation in accordance with policy, training, and permissions. Residential care facility duties may also include assisting with personal care. Technicians support client orientation, rights and program expectations, collect and document urine or other lab specimens, monitor activities and safety precautions, and communicate concerns to supervisors and the treatment team.

The role also involves facilitating or supporting rehabilitative, educational, recovery-skills, or recreation groups; documenting relevant client activity and behavior, including overnight bed checks when applicable; maintaining a safe and clean environment; reporting equipment or maintenance concerns; completing required training; and attending meetings and training sessions. For residential care facility staff, Level 1 Med Aid credentialing and insulin certification are required within the first 90 days. The position has no supervisory responsibilities.

Requirements

• High school education or equivalent and two years of responsible employment, or an exception approved by the appropriate Executive Team member.
• For St. Louis County programs: a bachelor’s degree or MAADC I or II.
• Ability to communicate clearly and effectively verbally and in writing, including producing clear and concise reports.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Basic arithmetic skills, including addition, subtraction, multiplication, and division using whole numbers, common fractions, and decimals.
• Ability to write routine reports and correspondence and speak effectively with clients, organization employees, family members, and community contacts.
• Ability to follow written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
• Basic keyboarding skills and ability to navigate and enter notes in an electronic medical record.
• Ability to establish rapport with clients while maintaining appropriate boundaries.
• Successful completion of background checks, including criminal record, driving record, abuse/neglect, and fingerprint checks.
• Completion of new-hire orientation and required training, including Relias training at the beginning of employment and annually thereafter.
• Current driver’s license, acceptable driving record, and current auto insurance.
• First Aid certification within three months of beginning employment and upon renewal; CPR certification within three months of beginning employment and upon renewal.
• Medication administration training according to program standards.
• Behavioral Management training within 30 days of employment or at the first available class after the start date: CPI for residential programs or Crisis Management on Relias for outpatient programs.
• Complete the 36-hour training requirement within a two-year period under 9 CSR 10-7.110 E 1 and complete 40 hours of related training annually.
• Extensive knowledge of the policies, procedures, and regulations of the assigned program.
• Must be at least 21 years old to operate a company-owned vehicle and at least 23 years old to operate a company-owned 15-passenger van.
• For Kirksville RCF staff, Illinois staff, and Kansas Residential staff: provide evidence of being free of infectious and contagious disease, such as TB, before beginning employment and annually thereafter.
• For adolescent program staff: within six months of employment, receive training on adolescent behavior, family dynamics, communication skills, incest, sexual abuse, physical and emotional abuse, stress management, and the effect of peer pressure.
• Meet the stated sedentary-work physical requirements, including occasionally exerting up to 10 pounds of force, frequent hand, finger, and arm movements for typing or writing, and occasional walking or standing.

Nice To Haves

• Experience in human services or a related field is preferred.

Responsibilities

• Provide direct and supportive care and general oversight of clients’ day-to-day activities, redirecting clients when needed.
• Monitor clients’ health, vital signs, and symptoms of withdrawal; identify when medical intervention may be needed and communicate concerns promptly.
• Admit, supervise, monitor, transfer, and discharge clients or patients as applicable to the program.
• Record vital signs, relevant medical symptoms, reported blood glucose levels, medication information, and other required documentation.
• Support and oversee medication administration as permitted by training and program policy; monitor self-administration of over-the-counter medications and maintain related inventory and records.
• Report medication errors or discrepancies and follow medication storage and destruction procedures.
• Conduct client supervision and safety checks according to policy and precaution plans; document overnight bed checks when applicable.
• Assist residential care facility clients with personal care, including grooming, bathing, and dressing, when needed.
• Encourage clients to follow program expectations and rules in a trauma-informed manner and report concerning behavior to supervisors and the treatment team.
• Participate in the treatment team by helping identify clients’ strengths, needs, abilities, and preferences.
• Document and report exceptional behavior, interactions, activities, progress, and concerns at shift change or in client records.
• Assist with client admission and orientation, including explaining rights and rules under supervisor direction; this may include vital signs, safety searches, and specimen collection.
• Facilitate urine collection and testing, arrange lab send-offs, and document according to policy and procedures.
• Operate the telephone system, accurately record messages, make calls as needed, and respond to crisis calls while keeping supervisors or the treatment team informed.
• Assist, educate, and redirect clients in daily activities; ensure clients are accounted for and present at scheduled activities.
• Encourage positive social interaction and adaptive behavior, modeling a solution-focused approach.
• Prepare for and facilitate assigned rehabilitative support, education, recovery-skills, or recreation groups.
• Transport clients to and from appointments as needed.
• Maintain conduct consistent with the organization’s code of conduct and program philosophy; follow program policies, procedures, and regulations.
• Complete mandatory training on time and attend staff meetings, treatment team meetings, and training sessions as requested.
• Maintain a safe and clean environment and report maintenance problems, broken equipment, or other mechanical safety concerns.
• For Illinois programs, participate in on-call shift coverage.
• Perform other duties as assigned by leadership.

Benefits

• Paid time off for full-time employees.
• Health, dental, vision, retirement, life insurance, and other benefits for full-time employees.
• Initial, ongoing, comprehensive, and supportive training.
• Career mobility and advancement opportunities, including promotion from within.
• A welcoming, warm, and supportive work culture that promotes employee well-being.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED