Behavioral Health Tech - Partial Year (Full Time, Days)

Nicklaus Children's•Miami, FL

About The Position

The Behavioral Health Tech supports patients with daily living activities and helps maintain a safe environment for patients, staff, families, and visitors. The role uses collaborative problem solving and therapeutic interaction to support patients’ social skills and treatment goals while maintaining a safe therapeutic milieu. Under RN direction and supervision, the Behavioral Health Tech assists with behavioral interventions, tests and procedures, patient intake and admission paperwork, personal care, comfort measures, and treatment plans. The position provides continuous patient supervision and observation, uses individualized de-escalation techniques and non-violent crisis intervention strategies, leads structured group sessions, documents patient observations and significant occurrences, and reports changes in patient condition or behavior to the RN. The role also performs assigned clerical and unit-support duties, welcomes patients and visitors, and supports onboarding and training of new team members.

Requirements

Successfully complete CPI (Crisis Intervention Training) before orientation in the Psychiatry department, within 7 days of hire, and maintain active, good-standing status throughout employment.
Maintain active, good-standing American Heart Association BLS certification throughout employment.
Complete a Level II Background Check and Affidavit of Good Moral Character.
Complete basic orientation hours and 12 hours of in-service training during the first year of service.
Communicate clearly and professionally, verbally and in writing.
Maintain confidentiality of sensitive information.
Interpret, adapt, and react calmly under stressful conditions.
Demonstrate problem-solving ability and flexibility in changing situations.

Nice To Haves

High school education or equivalent preferred.
Prior experience working with children and/or adolescents preferred.
Hospital experience as a Care Assistant with appropriate training in the Psychiatry department will be considered.

Responsibilities

Use collaborative problem solving during daily interactions with patients.
Assist patients with activities of daily living, personal care, and comfort measures.
Assist with behavioral interventions and tests or procedures under the direction and supervision of an RN.
Assist the RN with patient intake and admission paperwork.
Document significant occurrences, observed behaviors, intake and output when ordered, observation findings, patient teaching, 15-minute observations, outdoor activities, and groups accurately and promptly.
Communicate patient behavior to the team and report significant changes in patient condition or behavior to the RN.
Conduct group sessions using a preset agenda and format, and reassess safety and precautions with patients in relevant groups.
Use therapeutic sensitivity and skills to manage inappropriate patient behavior, difficult people, and complex situations.
Perform assigned clerical duties and assist with obtaining weights and vital signs, logging patient belongings, and collecting specimens.
Evaluate patient responses to implementation of the treatment plan.
Interact therapeutically with patients to improve social skills aligned with treatment goals and monitor compliance with program rules.
Maintain a safe, clean, and organized environment for patients, staff, and visitors.
Plan and implement therapeutic patient activities and assist RNs and therapists with treatment plans.
Provide appropriate individualized de-escalation techniques.
Report patient or family complaints and allegations of staff abuse or neglect to the nurse and leaders.
Provide continuous supervision and observation of patient activities and adhere to non-violent crisis intervention strategies (CPI).
Greet and welcome patients, families, and visitors; communicate information about services and provide timely service and support.
Support onboarding and training of new team members in alignment with departmental procedures and NCHS I-Create Way Values and Guiding Behaviors.