Behavioral Health Supervisor
About The Position
The Behavioral Health Supervisor is a hands-on leadership role overseeing Recovery Support Specialists/Behavioral Health Technicians (RSS/BHTs) in a residential substance use disorder treatment facility. The Supervisor ensures safe, compassionate, trauma-informed support by coordinating daily operations, maintaining consistency in clinical programming, directly supervising staff, and modeling excellent client care. The Supervisor also performs RSS duties as needed to promote continuity of care and staff accountability. This role works with nursing, clinical, and administrative teams to support integrated, client-centered care. It oversees staffing, staff onboarding and development, adherence to clinical schedules and facility policies, and client support activities. The position reports to the Program Director, is based at a facility, requires 10% travel, and supervises others.
Requirements
- Bachelor’s degree in human services, behavioral health, psychology, or a related field, or at least 2 years of experience in behavioral health/SUD support services.
- At least 1 year of supervisory or team leadership experience.
- Experience training, mentoring, or onboarding new staff.
- Must obtain First Aid/CPR certification within 30 days of hire.
- Valid driver’s license; must meet state-specific licensing requirements and be eligible to transport patients in accordance with state regulations and company policy.
- Must maintain an acceptable, insurable driving record.
- Demonstrated knowledge of 12-Step programming and/or co-occurring disorders is preferred.
- Ability to perform regular sitting, walking, standing, and use of hands; may involve lifting less than 25 pounds and operating standard office and medical equipment.
Nice To Haves
- Certification as a Peer Recovery Support Specialist (PRSS).
- State certification as a Medication Technician or Medication Aide.
- Demonstrated knowledge of 12-Step programming and/or co-occurring disorders.
Responsibilities
- Supervise, coach, and evaluate Recovery Support Specialists, ensuring monthly supervision and annual performance reviews are completed.
- Collaborate with nursing, clinical, and administrative teams to provide integrated, client-centered care.
- Develop and maintain the RSS staffing schedule, ensuring appropriate coverage and alignment with staff strengths and competencies.
- Lead orientation and onboarding for new RSS staff and ensure training is completed within the first 60 days.
- Develop and facilitate training materials, in-service education, and ongoing skill development for the RSS team.
- Model and support a patient-centered culture.
- Ensure the clinical schedule is followed and curriculum is adhered to.
- Monitor staff adherence to facility policies, safety protocols, and therapeutic best practices.
- Conduct comprehensive client orientations within 48 hours of admission, covering program rules, expectations, and support services.
- Facilitate psychoeducational and life skills groups to support recovery and reintegration.
- Support clinical processes, including intake, urine analysis administration, transportation, and recreational programming.
- Monitor and de-escalate behavioral issues using trauma-informed and ethical response strategies.
- Maintain detailed documentation of incidents, client progress, and shift activities in accordance with organizational policy.
- Ensure safe oversight of daily routines, including housekeeping, meals, and medication lines.
- Perform RSS duties as needed and complete other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
