Behavioral Health Program Manager

Telligen • Oak Brook, IL

9d • $93,000 - $115,000

About The Position

Telligen is one of the country's most respected population health management organizations. We offer clinical, analytical, and technical expertise to support local, Tribal, and national partners, state and federal government programs, and employers and health plans. Over our 50-year history, health care has evolved - and so have we. What hasn't changed is our deep commitment to those we serve. Our success is built on our ability to adapt, respond to client needs and deliver innovative, mission-driven solutions. Our business is our people and we’re seeking talented individuals who share our passion and are ready to take ownership, make an impact and help shape the future of health.

Requirements

• Bachelor’s degree in behavioral health, social work, psychology, counseling, nursing, healthcare administration, public health, or a related field
• Current Illinois clinical license (e.g., LCSW, LCPC, RN, Psychologist, or similar)
• 5+ years of experience in behavioral health, care management, social services, population health, or a related field
• Leadership experience managing behavioral health programs, clinical initiatives, teams, or cross-functional projects

Nice To Haves

• Master’s degree in behavioral health, healthcare, or related discipline
• Certified Case Manager (CCM), Certified Professional in Healthcare Quality (CPHQ), or comparable healthcare quality/behavioral health certification
• Experience supporting individuals with serious mental illness (SMI), substance use disorders (SUD), or other complex behavioral health needs
• Experience with Medicaid, managed care, behavioral health programs, care management, or transitions of care
• Experience supporting transitions from institutional or higher-acuity settings to community-based services
• Experience with quality improvement, performance metrics, utilization management, or contractual performance requirements
• Knowledge of behavioral health regulatory requirements, clinical risk identification, and escalation processes

Responsibilities

• Collaborates and/or manages projects with team members and other health care professionals to develop, implement and complete quality improvement and special project or corrective action initiatives
• This may include technical writing and coordinating/developing materials to fund, promote and support the initiatives
• Serves as liaison with internal and external customers to ensure projects, plans and/or products are completed satisfactorily
• Oversees network of specialized support services that provide targeted expertise and essential services for effective transitions into community settings
• Serves as a representative of the Company at external client meetings
• Promotes company expertise and QI solutions to prospective clients
• Partners with team members and internal/external customers as necessary, to determine and evaluate methods to encourage participation in the quality improvement and/or special project initiatives
• Maintains positive relationships with internal and external clients to ensure continued participation
• Monitors project expenses to ensure alignment with budget
• Performs miscellaneous duties as assigned

Benefits

• A general description of the benefits and other compensation available for this position can be found in Telligen's Benefits Summary.
• Ownership: As a 100% employee-owned company, our employee-owners drive our business and share in our success.
• Community: We show up - for our clients, our communities and each other. Being a responsible corporate partner is part of who we are.
• Ingenuity: We value bold ideas and calculated risks. Innovation thrives when we challenge the status quo and listen to diverse perspectives.
• Integrity: We foster a respectful, inclusive, and collaborative environment built on trust and excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager