Behavioral Health Operations Supervisor

Sunshine Behavioral Health•Rochester, MN

34d•$55,000 - $60,000•Onsite

About The Position

Rochester Recovery, part of Sunshine Behavioral Health, is a residential substance use treatment program in Rochester, Minnesota. The Behavioral Health Operations Supervisor leads and supports Behavioral Health Technicians, helps coordinate daily operations, and contributes to safe, compassionate, recovery-focused client care throughout detoxification and residential treatment. The role works closely with Nursing, Clinical, Dietary, and other departments to support exceptional care and a therapeutic environment.

Requirements

Leadership or supervisory experience; the posting indicates this is preferably in behavioral health, residential treatment, healthcare, or human services.
Strong communication, organization, and problem-solving skills.
Ability to lead with accountability, professionalism, and compassion.
High school diploma or GED.
Valid driver's license.
CPR and First Aid certification, or willingness to obtain them.
Ability to pass a background check, drug screen, and TB test.

Nice To Haves

Familiarity with HIPAA and recovery-focused care.
Knowledge of AA, NA, and/or SMART Recovery.

Responsibilities

Supervise, coach, and support Behavioral Health Technicians.
Train staff on policies, documentation, client care, and operational procedures.
Assist with client admissions, including orientations, searches, drug screens, and paperwork.
Support staff in monitoring clients throughout detoxification and residential treatment.
Respond to client crises and provide guidance during de-escalation.
Ensure timely, accurate documentation and compliance with company policies and HIPAA.
Assist with staff scheduling and maintaining shift coverage.
Collaborate with Nursing, Clinical, Dietary, and other departments to ensure exceptional client care.
Respond to emergencies and help maintain a safe therapeutic environment.