Behavioral Health Network Development Manager
About The Position
The Behavioral Health Network Development Manager works within the Behavioral Health service line to lead development of a viable and adequate network of community-based organizations and clinical providers. The role supports improved clinical and social care delivery for individuals with Behavioral Health conditions and reports to the Behavioral Health Program Manager. The manager builds relationships with prospective and existing behavioral health network participants, supports onboarding, monitors network adequacy and program performance, and works with network and community organizations to help ensure timely processing of referrals for people needing treatment, supports, and services.
Requirements
- Bachelor’s degree or five years of equivalent experience managing and monitoring organization or partner relationships.
- Demonstrated success building, maintaining, and managing collaborative stakeholder relationships.
- Proficiency in planning, prioritization, and time management, with the ability to work independently with minimal supervision.
- Ability to use critical thinking skills and propose creative solutions to complex challenges.
- Strong professional, organizational, and written and verbal communication skills.
- Experience facilitating meetings, in person or through virtual platforms such as Zoom.
- Experience with computer programs including Microsoft Outlook and Microsoft Office applications such as Word, Excel, and PowerPoint.
Responsibilities
- Maintain a thorough understanding of behavioral health services and the value proposition for different organizations, including CBOs, health systems, and behavioral health clinics, to join Care Compass behavioral health networks.
- Communicate opportunities to engage prospective and existing behavioral health participants and the regional ecosystem.
- Develop, support, and oversee onboarding processes for behavioral health participants to optimize resource availability and support continuity of care across the service area.
- Ensure behavioral health participants follow defined workflows and standardized processes and comply with readiness criteria and standards.
- Develop and monitor network adequacy for all behavioral health networks; develop and execute action plans to address adequacy issues at the network and provider levels.
- Assess network adequacy at least twice a year and/or as necessary, and report findings and action plans internally and externally.
- Monitor performance of behavioral health programs, services, and investments, and facilitate process and quality improvements where needed.
- Use data and data tools regularly to monitor program performance measures, such as members referred, receiving outreach and engagement, and receiving services within the defined period.
- Work with network and community organizations to ensure timely processing of referrals for individuals needing treatment, supports, and services.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
