Manager, Network Development

Oracle•Abilene, TX

About The Position

The Manager, Network Development guides a team designing, developing, testing, and maintaining network systems for large-scale enterprise, data center, or cloud-based environments. The role leads team-level network strategy, testing protocols, automation, monitoring, reliability, and capacity planning, while collaborating with vendors and internal teams such as engineering and quality assurance. The manager oversees execution of team projects and initiatives, including planning, prioritization, milestones, and resource needs. They provide technical guidance for troubleshooting, break-fix validation, incident response, root cause analysis, and corrective and preventive actions. They also mentor team members, foster technical development, promote continuous improvement, and contribute to roadmap and software architecture execution.

Responsibilities

Guide the design, development, testing, and validation of network systems and moderately complex team-level test strategies.
Develop testing protocols and help the team complete break-fix validation, post-event root cause analysis, and corrective and preventive actions.
Attend change management and technical change advisory or review board meetings.
Collaborate with engineering, quality assurance, vendors, and other stakeholders to support standards compliance, deployment readiness, and resolution of technical issues.
Review and communicate governance and security requirements.
Use team feedback to improve dashboards, telemetry, alerting, network health metrics, trends, and thresholds supporting service level objectives.
Coordinate with monitoring teams to improve detection and diagnosis of network anomalies.
Provide technical leadership during support rotations and guide moderately complex investigations and root cause investigations.
Help identify appropriate tools for frontline support.
Ensure the team meets test and deployment milestones according to project plans.
Mentor team members, foster technical excellence, and coach them during customer-facing incident response and root cause analysis.
Contribute to roadmaps and software architecture and guide the team in executing documented plans.
Guide strategies to remediate network efficiency issues based on performance and service metrics such as latency, throughput, and packet loss.
Collaborate with vendors and business partners to develop scalable network solutions.
Work with capacity planning teams to forecast initiatives and incorporate performance, security, and growth models into infrastructure planning.
Anticipate network technology limitations, ensure the network is appropriately architected, and communicate limitations to the team.
Create and own execution plans for team work and multiple projects or initiatives; monitor timelines and budgets where applicable.
Delegate work, help the team prioritize, identify resource needs, and adapt plans to changing priorities and business needs.
Strengthen cross-team partnerships and guide team members in building relationships with business leaders, stakeholders, and customers.
Lead the team in identifying and addressing moderately complex operational and technical issues, including analysis of information from multiple sources.
Seek learning opportunities, identify team skill gaps, support development, and encourage knowledge-sharing.
Identify and recommend improvements to team processes, protocols, and workflows, and review ideas and alternative approaches.
Coach team members in alignment with performance management processes, facilitate goal setting, and identify development opportunities.
Contribute to talent acquisition by leading candidate interviews, assessing promotion eligibility, and managing talent resources.