Behavioral Health Manager
About The Position
The Behavioral Health Manager provides clinical coordination and leadership for behavioral health and substance abuse services. The role includes developing, implementing, and supervising clinical guidelines; providing clinical consultation; managing provider incentive quality programming and quality assurance; overseeing behavioral health grants; coordinating academic partnerships; and guiding the Chemical Dependency Program. The position combines 0.6 FTE patient care at a designated site with 0.4 FTE indirect patient coordination and department administration. The manager provides behavioral health and substance abuse assessment and treatment consultation to established patients, documents assessments and treatment plans, follows up on referrals, and provides crisis intervention and counseling when needed. The role also supports residents and attending physicians and leads quality meetings and consultation activities. The role requires communication with executive and medical leadership, directors, and auxiliary staff. The manager must be able to cover other shifts as necessary and travel between sites.
Requirements
- Master’s degree in Social Work, Psychology, or Counseling from an accredited university.
- Two to three years of clinical behavioral health experience as a licensed independent practitioner; the qualifications also specify a minimum of one year of such experience.
- Two to five years of demonstrated experience in clinical social work practice and the ability to collaborate on a healthcare team.
- Two to five years of demonstrated ability to handle a demanding workload involving multiple tasks effectively and efficiently.
- Two to three years of EMR experience.
- Proficiency in Microsoft Office business applications, including Outlook, Word, PowerPoint, and Excel.
- Current and valid driver’s license.
- Active and current Illinois license as an LCSW, LCPC, or other related behavioral health license.
- Current CPR certification.
- Ability to read and write proficiently in English.
- Ability to exchange accurate information when communicating with executive and medical leadership, directors, and auxiliary staff.
Nice To Haves
- Spanish-speaking ability.
Responsibilities
- Maintain 0.6 FTE patient care hours at a designated site, following policies for scheduling, access, chart documentation, and availability for clinical communication during regular business hours.
- Maintain 0.4 FTE indirect patient coordination hours, administering and supervising the behavioral health department and taking behavioral health after-hours calls.
- Provide consultation and academic support to residents and attending physicians in behavioral health medicine.
- Provide mental health and substance abuse consultation concerning assessment and treatment options for established patients.
- Assess patients’ and/or families’ biopsychosocial situations, including developmental challenges, family dynamics, stressors, and DSM-V diagnostic conclusions.
- Document assessment data, treatment plans, and expected outcomes in medical records.
- Identify and follow up on referrals to support continuity of care and meet patient and family needs.
- Provide crisis intervention, individual counseling, family counseling, and patient advocacy as needed.
- Participate in relevant quality assurance and performance improvement measures.
- Manage monthly quality meetings and related action steps for mental health and substance abuse, including facilitating and participating in individual and group consultation.
- Manage academic partnerships with schools of social work and schools of nursing for psychiatric nurse practitioners.
- Provide guidance to the Chemical Dependency Program and manage behavioral health grant activities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
