Behavioral Health Mental Health Technician full time nightshift 6 east

Trinity Health•Pontiac, MI

About The Position

The Behavioral Health Mental Health Technician works as part of a multidisciplinary team under the direction of a Registered Nurse to support patient safety and facilitate discharge to the next level of care. The role uses therapeutic communication and activities to teach appropriate coping and behavioral skills. Depending on the unit and patient needs, the technician may also perform delegated parts of assessment and discharge processes, unit-specific treatments and diagnostic procedures, activities of daily living support, and dietary assistance. The position provides care and support throughout the patient’s stay, including documenting care, orienting patients and families to the unit, providing approved patient education, assisting with daily activities and meals, supporting therapeutic and group activities, and preparing patients and families for discharge. The technician also performs specified basic medical care and monitoring, contributes to interdisciplinary care planning, and participates in unit education, shared governance, and quality improvement activities. The role requires compliance with applicable laws, regulations, organizational integrity standards, and policies; professional and customer-service-oriented conduct; accurate charge capture; participation in revenue-management education; equipment tracking; and proficient, concurrent use of electronic health records. The technician may be oriented to all units in the department and assigned to other units or shifts as staffing needs require.

Requirements

Minimum education of an associate degree in mental health or social work, a bachelor's degree in psychology, or an associate degree in nursing with a documented clinical rotation in mental health; alternatively, four years of work experience may substitute for the listed education.
If the incumbent is an LPN, must hold a license in the state of Michigan.
Current Heart Saver (HS) certification.
Successful completion of comprehensive orientation, skills credentialing, and subsequent unit-based training.
Ability to demonstrate therapeutic interpersonal skills when interacting with patients and families and collaborating with interdisciplinary unit teams.
Excellent customer-service orientation skills to deal effectively with hospital personnel, outside customers, and community groups.
If the incumbent has the listed formal education, a minimum of one year of experience in a psychiatric care setting is preferred; without the formal education, a minimum of four years of experience is required.
Ability to push, pull, lift, bend, and perform physical management.

Nice To Haves

At least one year of experience in a psychiatric care setting for candidates with the listed formal education.

Responsibilities

Assure and maintain patient safety at all times.
Complete designated portions of the patient assessment process and document daily care for assigned patients.
Orient patients and families to the unit and milieu program.
Provide approved patient education, including classes on coping skills, chemical dependency, and depression management.
Model appropriate behavior and communication with patients, families, and colleagues.
Assist patients with activities of daily living, including physical care such as bathing and ambulating.
Contribute to interdisciplinary patient care conferences.
Provide basic nutritional support, including passing trays, assisting with meals, and collecting and documenting intake as appropriate.
Direct or assist with structured and unstructured patient activities and assist in group therapy.
Provide basic medical treatments, including vital-sign monitoring, recognizing and reporting life-threatening conditions with an initial response, and emptying and measuring drainage equipment.
Perform ECGs, basic respiratory care, and basic range-of-motion activities.
Prepare patients and families for discharge throughout the stay and contribute to discharge instructions.
Assess patient responses to therapeutic interventions and the dynamics of the unit milieu; plan interventions and adjust activities according to unit and patient needs.
Participate in unit Shared Governance, unit or department educational offerings, and ongoing Continuous Quality Improvement activities.
Perform other duties as assigned or needed, including nonclinical duties consistent with patient and care-team needs.
Demonstrate behaviors consistent with the mission and Trinity Health Values, and maintain working knowledge of applicable laws, regulations, integrity standards, codes, policies, and procedures.
Support and conduct oneself in a manner consistent with customer service expectations.
Verify appropriate charges for the correct patient, encounter, date and time of service, and required modifiers; make corrections according to charge-capture practices.
Participate in ongoing education and communication regarding revenue management.
Help track and monitor unit equipment and request maintenance services as needed.
Use electronic health records proficiently for documentation, assessment, and care management concurrently with providing care throughout the shift.
Demonstrate knowledge of available treatment resources and their appropriate use, including CPI (Crisis Prevention Intervention) techniques.
Orient to all units in the department and accept assignment to other units or shifts as needed to meet staffing requirements.