Behavioral Health Integrated Services Supervisor - Medical Social Work
About The Position
Under the direction of the Program Manager, the Behavioral Health Integrated Services Supervisor (BHISS) is responsible for operationalizing integrated services support across multiple IHA practices and divisions. Main responsibilities include development, coordination, and direct supervision and clinical support of workforce, scaling integrated services across additional medical offices, and assuring high quality patient care. The BHISS supports with patient care as needed to support capacity needs within the team. The BHISS supports the integration of medical social workers through onboarding, training, coaching, process improvement and problem solving support, and workflow redesign for optimization and efficiency. This position develops and updates educational materials based on emerging needs relevant to clinic and division needs to ensure integrated services support is effective and for provider satisfaction. The Behavioral Health Integrated Services Supervisor (BHISS) has supervisory responsibility for the integrated services staff. Responsibilities include assessing team competency, evaluating staff productivity and billing optimization, monitoring and evaluating the aggregate work of the integrated services team and assuring quality patient care. This position trains, mentors and supervises integrated services staff. The BHISS collaborates on the development of an infrastructure that assures comprehensive patient support and promotes quality and efficiency in the delivery of health care.
Requirements
- Supervisory responsibility for integrated services staff.
- Assessing team competency.
- Evaluating staff productivity and billing optimization.
- Monitoring and evaluating the aggregate work of the integrated services team.
- Assuring quality patient care.
- Training, mentoring, and supervising integrated services staff.
- Collaborating on the development of an infrastructure that assures comprehensive patient support and promotes quality and efficiency in the delivery of health care.
Responsibilities
- Operationalize integrated services support across multiple IHA practices and divisions.
- Develop, coordinate, and provide direct supervision and clinical support of the workforce.
- Scale integrated services across additional medical offices.
- Assure high quality patient care.
- Support with patient care as needed to support capacity needs within the team.
- Support the integration of medical social workers through onboarding, training, coaching, process improvement and problem solving support, and workflow redesign for optimization and efficiency.
- Develop and update educational materials based on emerging needs relevant to clinic and division needs.
- Assess team competency.
- Evaluate staff productivity and billing optimization.
- Monitor and evaluate the aggregate work of the integrated services team.
- Assure quality patient care.
- Train, mentor, and supervise integrated services staff.
- Collaborate on the development of an infrastructure that assures comprehensive patient support and promotes quality and efficiency in the delivery of health care.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
