Behavioral Health Direct Care Technician

Easterseals PORT Health • Washington, NC

4d • Onsite

About The Position

The Behavioral Health Direct Care Technician works at the Facility Based Crisis Center in Washington, North Carolina, supporting people receiving mental health and substance use services. The role helps maintain a safe, therapeutic environment and provides clients with support, encouragement, and motivation. The technician facilitates groups and activities, assists with admissions and care coordination, supports discharge planning, and helps monitor clients’ health and safety. Entry-level, on-the-job training is provided.

Requirements

• A high school diploma or GED is required.
• Maintain a valid, unrestricted state-appropriate driver’s license and auto insurance for personal and agency vehicles used for work.
• Entry-level candidates are welcome; on-the-job training is provided.

Nice To Haves

• Peer support certification or CNA certification.

Responsibilities

• Maintain a safe, therapeutic environment while providing client support, encouragement, and motivation.
• Facilitate psychoeducational groups, therapeutic activities, and leisure and recreational programming.
• Transport clients to program activities and appointments as needed.
• Assist with admissions, referrals, documentation, and coordination with community agencies and treatment teams.
• Support discharge planning, aftercare arrangements, and housing resources.
• Administer medications when certified, monitor vital signs, respond to emergencies, and maintain accurate client records.

Benefits

• Generous paid time off and paid holidays.
• Medical, dental, and vision benefits.
• Life and disability insurance.
• 403(b) retirement plan.
• Employee Assistance Program and legal services support.
• Public Service Loan Forgiveness (PSLF) qualifying employer.
• Professional development and training opportunities, including AHEC where applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED