Acute Care Technician - Behavioral Health

TriHealth•Cincinnati, OH
•Onsite

About The Position

The Acute Care Technician (ACT) works on the inpatient Behavioral Health Services Units 10fg and 10hi at TriHealth Good Samaritan Hospital, providing care to adults aged 18 and older receiving acute crisis stabilization. The units include a dedicated 10-bed geriatric space for patients with dementia or cognitive impairment and 28 additional beds for adults experiencing depression and other mental illnesses. Patients typically stay an average of 5–7 days. ACTs work as part of a multidisciplinary team that includes registered nurses, licensed practical nurses, therapists, and social workers. Basic patient care tasks are performed under RN supervision. The role supports patient care, safety, communication, documentation, and unit operations. The position is full time on the night shift, with 12-hour shifts from 7:00 p.m. to 7:30 a.m., 72 hours bi-weekly, and weekend and holiday rotations. New team members receive a 5–6-week orientation, which may be adjusted to their learning needs, and attend TriHealth CPI de-escalation training.

Requirements

  • Two years of high school education.
  • Age 17 with a work permit.
  • Basic Life Support (BLS).
  • Reading and math ability appropriate to the position.

Nice To Haves

  • Experience as an STNA, PCA, or ACT is strongly preferred.

Responsibilities

  • Perform and document basic patient care tasks under RN supervision; maintain competency in trained skills, complete assignments on time, and seek clarification when needed.
  • Maintain a safe, clean environment by reporting hazards, following infection control policies, completing safety event reports, and adhering to safety and emergency procedures.
  • Communicate effectively and respectfully with patients, families, and team members; promptly report patient information and assignment issues; accurately document observations; collaborate with the healthcare team; and use the chain of command appropriately.
  • Support unit operations by performing supply, equipment, and environmental tasks; report shortages or equipment problems; and ensure supplies and equipment are ready for the next user.
  • Demonstrate accountability and commitment to self-growth, identify areas for improvement, and support organizational and unit changes.

Benefits

  • Comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement plans, and tuition reimbursement.
  • Student loan repayment options.
  • Career growth opportunities.
  • Additional $2 per hour night-shift premium for full-time night-shift ACTs.
  • $1.75 per hour shift differential.
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