Acute Care Technician - Behavioral Health

TriHealth•Cincinnati, OH

4d•Onsite

About The Position

The Acute Care Technician (ACT) provides basic patient care on the Inpatient Behavioral Health Services Units 10fg and 10hi at TriHealth Good Samaritan Hospital. These units provide compassionate, comprehensive care for adults aged 18 and older using an acute crisis stabilization model. The team includes registered nurses, licensed practical nurses, ACTs, therapists, and social workers. The units include a 10-bed geriatric space focused on dementia and cognitive impairment, and 28 additional beds for adults experiencing depression and other mental illnesses. Patients typically stay an average of 5–7 days, and the average patient-to-staff ratio is 1:5. The position works full-time nights, 7:00 p.m. to 7:30 a.m., for 72 hours biweekly. It includes a third- or fourth-weekend rotation and holiday rotation. New team members receive a 5–6-week orientation, which may be shortened or extended according to learning needs, and attend TriHealth Crisis Prevention Institute de-escalation training. The role performs and documents basic patient care under RN supervision, supports a safe and clean care environment, communicates and collaborates with patients, families, and colleagues, and helps maintain unit supplies and equipment. Full-time night-shift ACTs receive a $2/hour shift premium and a $1.75/hour shift differential.

Requirements

Two years of high school education.
Age 17 with a work permit.
Basic Life Support (BLS).
Reading and math ability appropriate to the position.

Nice To Haves

Experience as an STNA, PCA, or ACT is strongly preferred.

Responsibilities

Perform and document basic patient care tasks under RN supervision; maintain competency in trained skills, complete assignments on time, and seek clarification when needed.
Maintain a safe, clean environment by reporting hazards, following infection control policies, completing safety event reports, and adhering to safety and emergency procedures.
Communicate respectfully and effectively with patients, families, and team members; promptly report patient information and assignment issues, accurately document observations, collaborate with the healthcare team, and use the chain of command appropriately.
Support unit operations through supply, equipment, and environmental tasks; report shortages or equipment problems and ensure supplies and equipment are ready for the next user.
Demonstrate accountability and commitment to self-growth, identify areas for improvement, and support organizational and unit changes.