Behavioral Health Crisis Care Manager
About The Position
This role involves conducting thorough assessments of clients' mental health status, behavioral issues, and psychosocial needs using standardized risk assessment tools. The Care Manager collaborates with patients, families, community support, and healthcare providers to develop individualized care plans tailored to medical and psychosocial needs. They communicate and collaborate with the patient care team, including physicians, nurses, social workers, security, and outside agencies, to coordinate and expedite patient care. The position provides immediate crisis intervention, including de-escalation techniques, brief counseling, and safety planning for patients experiencing acute psychiatric crises. Additionally, the Care Manager educates patients and families about mental health conditions, treatment processes, and available community resources, and facilitates referrals to appropriate mental health services for a smooth transition of care. Accurate and timely documentation in the electronic medical record (EMR) is essential, as is advocating for patient needs and rights to ensure culturally competent and respectful care.
Requirements
- Must have a Masters in Social Work, Psychology, Counseling, or related field from an accredited institution.
- 2 years recent experience in behavioral health setting preferred
- 3 years recent healthcare experience preferred
- experience in Acute Care setting preferred.
- LMSW, LCSW, or LPC license in the state of Georgia required.
- Must have working knowledge of software/Eemr applications.
- Must meet all quality and productivity expectations and successfully complete yearly competencies.
Nice To Haves
- ACM, CCM preferred.
Responsibilities
- Conducts thorough assessments to evaluate clients' mental health status, behavioral issues, and psychosocial needs, utilizing standardized risk assessment tools and techniques to gather comprehensive information.
- Collaborates with patients, families, community support, and healthcare providers to develop individualized care plan based off assessment and tailored to both medical and psychosocial needs.
- Communicates and collaborates with those included in patient care team including but not limited to Physicians, unit nurses, social workers, security personal, and outside hospitals and agencies to coordinate and expedite the patient through the continuum of care management.
- Provides immediate crisis intervention, including de-escalation techniques, brief counseling, safety planning to help stabilize patients experiencing acute psychiatric crises, including but not limited to those with suicidal ideation, severe anxiety, psychosis, or substance induced issues.
- Educate and provide guidance to patients and their families about mental health conditions, assessment and treatment process, and available community resources.
- Facilitate referrals and/or resources to appropriate inpatient of outpatient mental health services ensuring smooth transition of continued care to address individualized needs.
- Maintain accurate and timely documentation of patient assessments, treatment plans, and outcomes in compliance with the hospital policies and regulatory standards in the electronic medical record (EMR) system.
- Advocate for patient's needs and rights, ensuring patients are given culturally competent and respectful care within the healthcare system.
Benefits
- Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
