Behavioral Health Care Manager

Protocol Behavioral Health

1d•Remote

About The Position

Protocol provides cancer-specific behavioral health treatment to patients by partnering with oncology clinics and cancer centers. Oncology patients are at heightened risk of mental health disorders and suicide, and those conditions negatively impact patient outcomes, treatment adherence, and total cost of care. Our approach is designed to meet patients where they are—emotionally, logistically, and financially. We deliver high-quality mental health support for cancer patients using the collaborative care model, integrated directly into oncology treatment centers. Through a Collaborative Care Model partnership with oncology clinics, the Behavioral Health Care Manager (BHCM) is responsible for providing evidence-based treatment (e.g., cognitive-behavioral therapy, dialectical behavior therapy, acceptance and commitment therapy among others) to patients with cancer. The BHCM is responsible for treatment delivery via telehealth (video and phone), documentation and communication with oncology teams, consultation with the Protocol consulting psychiatrist, maintenance of the patient registry, and ongoing assessment of patient progress.

Requirements

Active, unrestricted, and independent license to provide mental health treatment from at least one US state. Will consider pre-licensed candidates for Pacific and Mountain time zones.
Ability to support a caseload of patients of different diagnoses, backgrounds and cultures, and with varying degrees of acuity.
Ability to deliver care in a virtual setting.
Experience with patients with oncology and/or chronic/serious medical conditions.
Experience supporting patients with suicidal ideation and/or trauma.

Nice To Haves

Certified proficient for practice in Spanish or Mandarin.

Responsibilities

Conduct structured assessments of mental and behavioral health and functioning of oncology patients referred by partner cancer centers and clinics.
Develop treatment plans based on assessment results using Protocol’s evidence-based modular treatment approach.
Implement treatment modules and conduct ongoing progress assessment to guide next steps in care and make changes as indicated by patient progress.
Maintain a patient registry aligned with requirements of the Collaborative Care Model.
Participate in weekly consultation meetings with Protocol’s consulting psychiatrist
Communicate and collaborate with oncology teams about patient progress and recommendations and attend care coordination meetings as needed.
Maintain a patient caseload targeting 65% patient-facing time.
Participate in initial and ongoing training required by Protocol.
Utilize between-session messaging as indicated to support patients.
Engage in ongoing supervision and department meetings.
(If licensed) maintain licensure in home state and obtain licensure in other states as requested by Protocol (licensure costs will be covered by Protocol).
Perform other duties as assigned.