Behavioral Health Clinic Director (LCSW)

San Ysidro HealthSan Diego, CA
Hybrid

About The Position

Oversee the clinical management and functions of the clinic’s behavioral health providers, consistent with corporate administrative and clinical policies and procedures. This role involves ensuring adequate staffing, fostering positive staff relations, developing clinic improvement goals, onboarding new providers, resolving staff disagreements, conducting performance reviews, interpreting policies, participating in hiring interviews, and addressing quality improvement, patient flow, patient satisfaction, and productivity issues. The position also requires providing direct patient care and performing other duties as assigned. Additionally, the role involves complying with departmental policies, enhancing professional growth, and potentially supervising interns.

Requirements

  • Master's degree in Social Work at an accredited University or College.
  • 5 years of experience in a mental health setting.
  • Sensitivity to multi-cultural concerns and the psychotherapeutic process.
  • Completion of clinical training.
  • LCSW issued by the state of California.
  • A valid driver’s license.
  • Excellent oral, written communication, and interpersonal skills.
  • Ability to work well with a team, and lead others by example and direction.
  • Demonstrates commitment to organizational Core Values.
  • Knowledge of using computers, phones, vehicles, copy machines and fax machines etc.
  • Ability to work cooperatively with other departments within a large community health center and satellite clinics.
  • Works well in multi-disciplinary setting.
  • Must possess excellent customer service, communication and documentation skills.
  • Must write clearly and legibly.
  • Pre-employment requirements include I-9, physical, positive background and reference check results, complete application, new hire orientation, pre-employment PPDs.
  • Compliance with all mandated vaccinations and all boosters is a term and condition of employment.

Nice To Haves

  • Bi-lingual (English /Spanish speaking) and bi-cultural in therapeutic approach strongly preferred.
  • Knowledge of rehabilitation and recovery treatment modalities.

Responsibilities

  • Ensure adequate staff with appropriate training and exceptional customer service that provides quality health care.
  • Provide active leadership in building positive provider staff relations with all clinic personnel.
  • Develop annual goals and objectives for clinic improvement.
  • Responsible for onboarding new providers at your clinic.
  • Help resolve providers/staff misunderstandings and disagreements.
  • Complete Annual Provider Staff Performance Reviews and PICAs.
  • Maintain an active involvement in policy interpretations for provider staff.
  • Participate in BH provider and staff interviews for hiring behavioral health staff.
  • Address quality improvement, patient flow, patient satisfaction and productivity issues and develop a plan for improvement.
  • Meet with the Behavioral Health leadership team to discuss standards of operations and patient care.
  • Take ownership in the clinic's peer review results by meeting with the Director of Behavioral Health and provider staff to look for opportunities for improving patient care.
  • Provide at minimum 0.8 FTE of direct patient care in addition to responsibilities and duties.
  • Perform other duties as required or assigned.
  • Comply with established departmental and health center wide policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.
  • Enhance professional growth and development through participation in educational programs, compliance required courses, current literature, in-service meetings and workshops.
  • Attend meetings as required and participate in committees as requested.
  • Assist in providing supervision of interns under specification of license held.
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