ACT Team - Behavioral Health Case Manager
About The Position
Renaissance Behavioral Health (RBH), a community mental health provider serving Northeast Ohio, is hiring a Behavioral Health Case Manager for its Assertive Community Treatment (ACT) team in Cleveland. The role provides intensive, wraparound support to individuals living with severe mental illness and/or substance use disorders. Work is community-based, taking place in clients’ homes, shelters, hospitals, and other community settings rather than primarily in an office. ACT is described as an evidence-based, team-centered approach that brings comprehensive mental health services directly to individuals who have struggled with traditional outpatient care. The position involves collaboration with a multidisciplinary team and requires travel to meet clients in the community.
Requirements
- Bachelor’s degree in Social Work, Psychology, Counseling, or a related human services field.
- Excellent written, verbal, and interpersonal communication skills.
- Strong organizational abilities and attention to detail in documentation.
- Ability to collaborate in a team-based environment.
- Resilience and adaptability in dynamic, sometimes challenging situations.
- Valid driver’s license and car insurance; the role requires community travel.
Nice To Haves
- CDCA or LCDC certification is strongly preferred.
- Experience working with individuals with severe mental illness and/or substance use disorders is preferred.
Responsibilities
- Meet clients in their homes, shelters, hospitals, and community settings.
- Link, coordinate, and manage services aligned with each client’s Individual Service Plan (ISP).
- Connect clients with community resources, including housing, employment, and healthcare.
- Monitor service delivery to ensure clients receive needed support.
- Provide crisis intervention and support clients through acute challenges to help them stabilize.
- Collaborate with the ACT team to develop and adjust care strategies in real time.
- Assist in monitoring medication compliance and support adherence to treatment plans.
- Participate in clinical case meetings, staff development, and team consultations.
- Maintain accurate, confidential clinical and administrative records in compliance with agency standards.
- Uphold applicable Ohio laws and regulations governing counseling, social work, and therapy, as well as national and state standards and RBH policies and procedures.
- Complete timely and thorough treatment records and reports.
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What This Job Offers
Job Type
Full-time
