Behavioral Health Care Manager - Licensed

Heritage Health NetworkRiverside, CA
Hybrid

About The Position

Join Heritage Health Network as a licensed Behavioral Health Care Manager (BHCM) and support high-need Medi-Cal members through our Enhanced Care Management (ECM) program. This hybrid role includes 2–3 days in the field and 2–3 days in the office, allowing for flexibility while maintaining meaningful, in-person member engagement.

Requirements

  • Master’s degree in Social Work or Psychology required
  • Active Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, or Licensed Professional Clinical Counselor required
  • 1+ years in care management, behavioral health, or related setting (Medi-Cal/ECM preferred)
  • Bilingual English/Spanish preferred
  • Strong communication and care coordination skills
  • Knowledge of behavioral health, SDOH, and community resources
  • Comfortable with field work and home visits
  • Valid driver’s license, insurance, and reliable vehicle

Nice To Haves

  • Medi-Cal/ECM experience preferred
  • Bilingual English/Spanish preferred

Responsibilities

  • Serve as the primary point of contact for members with behavioral health and psychosocial needs
  • Conduct comprehensive assessments and develop person-centered care plans
  • Coordinate care across behavioral health providers, medical teams, and community resources
  • Conduct in-person home and community visits
  • Support transitions of care and post-discharge follow-up
  • Provide education, coaching, and trauma-informed support
  • Maintain accurate documentation and meet program requirements

Benefits

  • Medical, dental, and vision insurance
  • Paid time off + holidays
  • Quarterly bonuses
  • Hybrid flexibility
  • Growth and development opportunities
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