Behavioral Health Care Manager

Heritage Health Network • Riverside, CA

2d • Hybrid

About The Position

Join Heritage Health Network as a Behavioral Health Care Manager (BHCM) and support high -need Medi -Cal members through our Enhanced Care Management (ECM) program.

This is a hybrid role combining field and office work, with approximately 2–3 days in the field and 2–3 days office -based, providing flexibility while maintaining meaningful, in -person member engagement.

Requirements

• Masters degree in Social Work, Psychology, Public Health, or related field is required
• 1–3 years in care management, case management, behavioral health, or community -based settings (Medi -Cal/ECM preferred)
• Not required; LMFT, LCSW, or LPCC preferred
• English/Spanish preferred
• Strong communication, organizational, and interpersonal skills
• Knowledge of behavioral health, SDOH, and community resources
• Comfortable with field work and home visits
• Valid driver’s license, active auto insurance, and reliable vehicle
• Willingness to travel locally for field visits

Responsibilities

• Serve as the primary point of contact for members with behavioral health and psychosocial needs
• Conduct comprehensive assessments and develop personalized, person -centered care plans
• Coordinate care across behavioral health providers, medical teams, and community resources
• Conduct in -person home and community visits based on member needs
• Support transitions of care, including post -discharge follow -up and care coordination
• Provide education, coaching, and trauma -informed support to improve member outcomes
• Maintain accurate documentation and meet program requirements

Benefits

• Medical, dental, and vision insurance
• Paid time off + holidays
• Competitive pay + quarterly bonuses
• Hybrid work flexibility
• Professional growth and development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level