Behavioral Health Care Manager

Heritage Health Network • Riverside, CA

3d • Hybrid

About The Position

Join Heritage Health Network as a Behavioral Health Care Manager (BHCM) and support high-need Medi-Cal members through our Enhanced Care Management (ECM) program.
This is a hybrid role combining field and office work, with approximately 2–3 days in the field and 2–3 days office-based, providing flexibility while maintaining meaningful, in-person member engagement.

Requirements

• Masters degree in Social Work, Psychology, Public Health, or related field is required
• 1–3 years in care management, case management, behavioral health, or community-based settings (Medi-Cal/ECM preferred)
• Not required; LMFT, LCSW, or LPCC preferred
• English/Spanish preferred
• Strong communication, organizational, and interpersonal skills
• Knowledge of behavioral health, SDOH, and community resources
• Comfortable with field work and home visits
• Valid driver’s license, active auto insurance, and reliable vehicle
• Willingness to travel locally for field visits

Nice To Haves

• LMFT
• LCSW
• LPCC
• Bilingual: English/Spanish

Responsibilities

• Serve as the primary point of contact for members with behavioral health and psychosocial needs
• Conduct comprehensive assessments and develop personalized, person-centered care plans
• Coordinate care across behavioral health providers, medical teams, and community resources
• Conduct in-person home and community visits based on member needs
• Support transitions of care, including post-discharge follow-up and care coordination
• Provide education, coaching, and trauma-informed support to improve member outcomes
• Maintain accurate documentation and meet program requirements

Benefits

• Medical, dental, and vision insurance
• Paid time off + holidays
• Competitive pay + quarterly bonuses
• Hybrid work flexibility
• Professional growth and development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level