Behavioral Health Care Manager

Blue Ridge Health•Hendersonville, NC

13h

About The Position

Blue Ridge Health is currently seeking a Behavioral Health Care Manager to be part of our Behavioral Health team in Western NC. The behavioral health care manager is responsible for supporting and coordinating the mental and physical health care of patients on an assigned patient caseload with the patient’s medical provider and, when appropriate, other mental health providers. At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care . We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Requirements

Qualified Mental Health Professional Required – Minimum of a bachelor’s degree and 3-4 years of experience in mental health required.
Demonstrated ability to collaborate and communicate effectively in a team setting.
Ability to maintain effective and professional relationships with patient and other members of the care team.
Experience with screening for common mental health and/or substance abuse disorders.
Working knowledge of differential diagnosis of common mental health and/or substance abuse disorders, when appropriate.
Ability to effectively engage patients in a therapeutic relationship, when appropriate.
Ability to work with patients by telephone as well as in person.

Nice To Haves

Prefer: Masters-level licensure candidate/trainee (e.g. MSW) or Registered Nurse (RN)

Responsibilities

Support the mental and physical health care of patients on an assigned patient caseload.
Closely coordinate care with the patient’s medical provider and, when appropriate, other mental health providers.
Screen and assess patients for common mental health and substance abuse disorders.
Facilitate patient engagement and follow-up care.
Provide patient education about common mental health and substance abuse disorders and the available treatment options.
Systematically track treatment response and monitor patients (in person or by telephone) for changes in clinical symptoms and treatment side effects or complications.
Support psychotropic medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment.
Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate.
Provide or facilitate in-clinic or outside referrals to evidence-based psychosocial treatments (e.g. problem-solving treatment or behavioral activation) as clinically indicated.
Participate in regularly scheduled (usually weekly) caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient’s medical provider. Consultations will focus on patients new to the caseload and those who are not improving as expected under the current treatment plan. Case reviews may be conducted by telephone, video, or in person.