BEHAVIORAL HEALTH INTERGRATED CARE MANAGER

FAMILY CARE HEALTH CENTERS • St. Louis, MO

15h

About The Position

I. BASIC FUNCTION:
Responsible for providing clinical leadership, strategic direction, and operational management to ensure the delivery of high-quality, integrated behavioral health services.

II. INTRADEPARTMENTAL RELATIONSHIPS:
Department Officer: Chief Behavioral Health Officer
Reports to: Chief Behavioral Health Officer
Supervises: Behavioral Health Site Lead(s)

II. PRIMARY RESPONSIBILITIES:
Clinical Leadership and Team Management:
Provide clinical oversight, supervision, and leadership to a team of clinicians delivering integrated behavioral health care.
Oversee assessment, diagnosis, and treatment planning.
Partner with the Associate Medical Directors (AMDs), Chief Behavioral Health Officer (CBHO), and Chief Medical Officer (CMO) to foster a culture of collaboration, excellence, and continuous learning within the clinical team.
Recruit, hire, and onboard BH Integrated Site Managers.
Mentor and develop both medical and clinical staff to enhance their skills and capabilities.
Partner with Human Resources leadership to recruit, onboard, and retain top talent.
Manage and optimize the staffing model for efficient and effective service delivery.
Assist CBHO with preparing content/updates/announcements for all Family Care Health Centers (FCHC) team meetings.
Coordinate with site lead(s) to update job descriptions as needed.
Ensure accurate and timely documentation is completed by all program staff.
Monitor revenue and expenditures.
2. Data Driven Program and Quality Management:
Develop and oversee integrated behavioral health programs, ensuring they meet the highest standards of patient care.
Implement evidence-based practices and innovative approaches to improve patient-centered service delivery.
Monitor and evaluate patient care using data-driven approaches to make necessary adjustments and improve outcomes.
Establish and monitor quality patient care and other metrics for continuous improvement.
Analyze clinical patient data to identify trends, measure performance, and implement quality improvement initiatives.
3. Analyze clinical patient data to identify trends, measure performance, and implement quality improvement initiatives.
Ensure compliance with legal, ethical, and professional standards, addressing any clinical or operational issues promptly.
Assist CBHO and BH Program Manager with preparing and submitting monthly BH reports for the FCHC Board of Directors.
Assist CBHO and BH Program Manager in preparing the annual BH Continuous Quality Improvement (CQI) report.
Prepare Quality Improvement reports for discussion at the BH departmental meetings.
4. Integrated Patient Care:
Conduct individual therapy sessions, care management.
Collaborate with primary care, operations leadership, and behavioral health teams to engage patients and drive improved outcomes.
Build and implement referral pathways for clinical support(s) as needed to ensure patient needs are being met.
Offer guidance and education to patients on their health questions and concerns.
Participate in and/or lead staff in-service programs related to social services and/or behavioral health.
5. Strategic Planning and Innovation:
Collaborate with fellow leadership members on strategic initiatives to advance integrated behavioral health care that are part of a patient’s health care.
Identify opportunities for growth and innovation in behavioral health and health promotion.
Collect and analyze data to evaluate impact on patient outcomes and efficiency.
Establish and maintain cooperative referral relationships with community agencies, organizations, and professionals.
Prepare and monitor annual BH encounter budget.
6. Grant Management
Establish and maintain a patient registry to monitor clinical outcomes as well as key processes of care.
Work with BH team to track patient progress towards grant outcomes.
Prepare the monthly BH expense report for the Chief Financial Officer (CFO), including grant and non-grant related expenses.
Assist CBHO with grant budgets and managing grant reporting of expenses and outcomes.
7. Coordinate BH peer reviews and annual evaluation for site lead(s).
8. Coordinate the agenda and keep minutes for all BH meetings.
9. Other duties as assigned.

Requirements

• Master’s Degree in Social Work required.
• Active MO state license (LCSW) required.
• Minimum of three (3) years’ experience working in a leadership role within the field of social work or behavioral health care required.
• Strong interpersonal and communication skills required.

Nice To Haves

• Work experience or strong desire to work in urban community health setting preferred.

Responsibilities

• Provide clinical oversight, supervision, and leadership to a team of clinicians delivering integrated behavioral health care.
• Oversee assessment, diagnosis, and treatment planning.
• Partner with the Associate Medical Directors (AMDs), Chief Behavioral Health Officer (CBHO), and Chief Medical Officer (CMO) to foster a culture of collaboration, excellence, and continuous learning within the clinical team.
• Recruit, hire, and onboard BH Integrated Site Managers.
• Mentor and develop both medical and clinical staff to enhance their skills and capabilities.
• Partner with Human Resources leadership to recruit, onboard, and retain top talent.
• Manage and optimize the staffing model for efficient and effective service delivery.
• Assist CBHO with preparing content/updates/announcements for all Family Care Health Centers (FCHC) team meetings.
• Coordinate with site lead(s) to update job descriptions as needed.
• Ensure accurate and timely documentation is completed by all program staff.
• Monitor revenue and expenditures.
• Develop and oversee integrated behavioral health programs, ensuring they meet the highest standards of patient care.
• Implement evidence-based practices and innovative approaches to improve patient-centered service delivery.
• Monitor and evaluate patient care using data-driven approaches to make necessary adjustments and improve outcomes.
• Establish and monitor quality patient care and other metrics for continuous improvement.
• Analyze clinical patient data to identify trends, measure performance, and implement quality improvement initiatives.
• Ensure compliance with legal, ethical, and professional standards, addressing any clinical or operational issues promptly.
• Assist CBHO and BH Program Manager with preparing and submitting monthly BH reports for the FCHC Board of Directors.
• Assist CBHO and BH Program Manager in preparing the annual BH Continuous Quality Improvement (CQI) report.
• Prepare Quality Improvement reports for discussion at the BH departmental meetings.
• Conduct individual therapy sessions, care management.
• Collaborate with primary care, operations leadership, and behavioral health teams to engage patients and drive improved outcomes.
• Build and implement referral pathways for clinical support(s) as needed to ensure patient needs are being met.
• Offer guidance and education to patients on their health questions and concerns.
• Participate in and/or lead staff in-service programs related to social services and/or behavioral health.
• Collaborate with fellow leadership members on strategic initiatives to advance integrated behavioral health care that are part of a patient’s health care.
• Identify opportunities for growth and innovation in behavioral health and health promotion.
• Collect and analyze data to evaluate impact on patient outcomes and efficiency.
• Establish and maintain cooperative referral relationships with community agencies, organizations, and professionals.
• Prepare and monitor annual BH encounter budget.
• Establish and maintain a patient registry to monitor clinical outcomes as well as key processes of care.
• Work with BH team to track patient progress towards grant outcomes.
• Prepare the monthly BH expense report for the Chief Financial Officer (CFO), including grant and non-grant related expenses.
• Assist CBHO with grant budgets and managing grant reporting of expenses and outcomes.
• Coordinate BH peer reviews and annual evaluation for site lead(s).
• Coordinate the agenda and keep minutes for all BH meetings.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level