Behavioral Health Attendant

Brown Medicine•Cranston, RI

1d•$21 - $22•Onsite

About The Position

Under the general direction of the Registered Nurse, the Behavioral Health Attendant (BHA) provides direct, non-clinical support to patients requiring direct or indirect observation and who may be experiencing mental health and behavioral challenges. BHAs collaborate with clinical staff to maintain a safe, therapeutic environment while upholding patient dignity and Brown University Health care values. The role works alongside nurses, social workers, therapists, and physicians to support treatment goals. It includes observing and documenting patient behavior, assisting with daily activities as directed, engaging patients, and using approved verbal de-escalation techniques. The position requires initial and annual recertification in approved de-escalation and restraint training, BLS, and safe patient handling training according to facility guidelines. The work may include lifting, turning, and moving patients from sitting, standing, or kneeling positions. The position is located at Rhode Island Hospital in Providence, Rhode Island, and works nights, Monday through Friday with every other weekend and holiday.

Requirements

High school graduate or equivalent.
Previous experience in direct patient care and/or patient observation, or completion of one year of progressive education in a human services-related field such as psychology, nursing, social work, or health sciences.
Obtain initial certification and annual recertification in the system- or facility-approved de-escalation and restraint course, with no restrictions for employees working in behavioral health and emergency departments.
BLS training or certification.
Training in safe patient handling according to facility guidelines.
Ability to perform physical aspects of the position, which may include lifting, turning, and moving patients from sitting, standing, or kneeling positions.

Responsibilities

Role model the organization’s values of Compassion, Accountability, Respect, and Excellence.
Receive a report on assigned patients before assuming responsibility for observation.
Conduct continuous or intermittent patient observation as assigned.
Promptly report changes in a patient’s condition to nursing or clinical staff.
Monitor and document patient behavior, mood, and activity according to established protocols.
Maintain focus on the patient at all times, free from distractions.
Assist patients with hygiene, meals, mobility, and other daily activities as needed, based on the Registered Nurse’s report and direction.
Engage assigned patients compassionately and respectfully throughout the shift, including through interaction and recreational activities consistent with training.
De-escalate situations using approved verbal intervention techniques to promote patient and staff safety.
Attend staff development, supervision, and staff meetings as assigned.
Keep care areas free of hazards, follow safety guidelines, and help maintain clean and orderly patient care spaces.
Observe patient rights, maintain confidentiality of patient information, and protect patient privacy.
Follow hospital policies and procedures regarding patient and staff safety.
Perform other duties as assigned.