Behavioral Health Attendant - Emergency Services

Brown Medicine•Cranston, RI

7d•$21 - $22•Onsite

About The Position

Under the general direction of a Registered Nurse, the Behavioral Health Attendant (BHA) provides direct, non-clinical support to patients requiring direct or indirect observation and who may be experiencing mental health and behavioral challenges. BHAs collaborate with clinical staff to maintain a safe, therapeutic environment while upholding patient dignity and Brown University Health care values. The role works alongside nurses, social workers, therapists, and physicians to support treatment goals. No supervisory responsibility is assigned.

Requirements

High school graduation or equivalent.
Previous experience in direct patient care and/or patient observation, or completion of one year of progressive education in a human services-related field such as psychology, nursing, social work, or health sciences.
Ability to obtain initial certification and annual recertification in the facility-approved de-escalation and restraint course, BLS, and safe patient handling training, as applicable.
Ability to perform physical aspects of the role, which may include lifting, turning, and physically caring for or moving patients from sitting, standing, or kneeling positions.

Responsibilities

Receive a report on assigned patients before assuming responsibility for observations.
Conduct continuous or intermittent patient observation as assigned.
Promptly report changes in patient condition to nursing or clinical staff.
Monitor and document patient behavior, mood, and activity according to established protocols.
Maintain focus on patients at all times and remain free from distractions.
Assist patients with daily activities, including hygiene, meals, and mobility, as needed and as directed by a Registered Nurse.
Engage compassionately and respectfully with assigned patients throughout the shift, providing interaction and recreational activities in accordance with training.
Use approved verbal intervention techniques to de-escalate situations and promote patient and staff safety.
Obtain initial and annual recertification in the facility-approved de-escalation and restraint course, BLS, and safe patient handling training, as applicable to facility guidelines.
Attend staff development, supervision, and staff meetings as assigned.
Keep care areas free of hazards, follow safety guidelines, and help maintain clean and orderly patient care spaces.
Observe patient rights, maintain confidentiality of patient information, and protect patient privacy.
Follow hospital policies and procedures regarding patient and staff safety.
Perform other duties as assigned.