Behavioral Health Adult Case Manager

Claratel Behavioral Health • Decatur, GA

2d

About The Position

The Adult Case Manager works in the Community Support Services (CSS) Program, connecting adults with the support systems they need to thrive. The role helps clients navigate mental health services, work toward goals in their Individual Recovery Plans (IRPs), and build connections to natural supports and community resources. Services are delivered in person and via telehealth, with consistent outreach of at least twice per month per client. The position works collaboratively with an interdisciplinary team, clients, families, service providers, and community partners to support recovery, continuity of care, and community reintegration. The schedule is Monday through Friday, 8:15 a.m. to 5:00 p.m.

Requirements

• Bachelor’s degree in Human Services, Social Work, Counseling, Criminal Justice, or a related field.
• Tech-savviness and comfort using electronic records, phones, and telehealth tools.
• Strong interpersonal and communication skills.
• Reliable transportation and a valid driver’s license.

Nice To Haves

• At least one year of experience in behavioral health or case management.

Responsibilities

• Conduct community needs assessments and provide personalized case management.
• Collaborate with an interdisciplinary team to support treatment plans.
• Facilitate communication between clients, families, and service providers.
• Coordinate care, deliver psychosocial rehabilitation, and promote community reintegration.
• Document service contacts, maintain ethical standards, and ensure continuity of care.
• Maintain consistent outreach, at least twice per month per client.
• Deliver services in person and via telehealth.
• Attend community and agency meetings and represent client needs.
• Communicate regularly with the Program Manager and attend required trainings.
• Support clients’ recovery journeys through compassionate coordination.

Benefits

• Collaborative, supportive work environment.
• Flexible service delivery and opportunities for dynamic community work.
• Ongoing professional development and opportunities to expand skills and grow a career.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level