Case Manager - Behavioral Health
About The Position
The Case Manager is a member of the Case Management Team who advocates for patients’ healthcare needs by coordinating care and reducing fragmentation across healthcare services. The role supports patient education, self-management, timely healthcare delivery, and quality and financial outcomes. The Case Manager provides ongoing support to patients with identified needs, coordinates behavioral health and medical services, and works with patients, families, clinical teams, healthcare providers, and community resources to implement effective service plans. The position uses a hybrid work model, with four days of virtual engagement and one onsite day, Monday through Friday, 8 AM to 5 PM. Compensation follows a pay-for-performance structure.
Requirements
- Qualified as a Behavioral Health Technician.
- Exceptional communication and time management skills.
- Exceptional problem-solving skills and ability to work within an interdisciplinary team.
- CPR/First Aid certification and a valid Arizona fingerprint clearance.
- Demonstrated ability to work independently.
- Comfort with a pay-for-performance compensation structure.
Nice To Haves
- Bachelor’s degree in Counseling, Psychology, Social Work, or a related field, with at least one year of relevant experience.
- An associate’s degree with at least two years of related experience may be considered.
- A high school diploma or equivalent with at least three years of related experience may be considered.
- Experience with an EMR system; Advance MD is preferred.
Responsibilities
- Provide ongoing case management to patients with identified needs, including coordinating behavioral health services, medical care, education, placement, finances, and socialization services.
- Use influencing and motivational interviewing skills to encourage patient engagement and lifestyle or behavior changes.
- Identify and use community resources to help patients access necessary services.
- Collaborate with patients and their families to implement service plans, explain clinical options, and coordinate care with clinical teams and other healthcare providers.
- Maintain accurate and timely documentation in electronic medical records and other healthcare databases.
- Help patients overcome barriers to attending appointments and accessing healthcare services.
- Apply familiarity with Department of Human Services regulations and procedures to navigate and coordinate services.
- Perform other assigned duties.
Benefits
- Low-cost medical, dental, and vision insurance.
- Retirement plan with a 4% company match.
- Long- and short-term disability options.
- Life insurance coverage.
- Holiday pay and PTO.
- Employee wellness program.
- Discounts for Denova team members.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
